Luxury Concierge Lead | Assistant Manager

edmund tie & company property management services pte. ltd.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

edmund tie & company property management services pte. ltd. is seeking an Assistant Manager, Concierge to lead a high-end residential development in Marina Bay, Singapore. This pivotal role involves mentoring the Concierge team, ensuring service excellence, and managing operations. Ideal candidates will have experience in luxury hospitality and exceptional communication skills. Flexible working hours including weekends and public holidays are required.

Qualifications

• Proven track record in luxury hospitality, premium residential services, or high-end guest relations.
• Strong team-building skills and a passion for coaching and developing staff.
• Ability to work a flexible schedule including weekends and public holidays.

Responsibilities

• Lead, mentor and inspire the Concierge team to achieve excellence in daily operations.
• Enhance and uphold bespoke service standards for resident interactions.
• Oversee operational management and address complex resident inquiries.

Skills

Exceptional communication skills

Team-building skills

Customer service excellence

Job description

edmund tie & company property management services pte. ltd. is seeking an Assistant Manager, Concierge to lead a high-end residential development in Marina Bay, Singapore. This pivotal role involves mentoring the Concierge team, ensuring service excellence, and managing operations. Ideal candidates will have experience in luxury hospitality and exceptional communication skills. Flexible working hours including weekends and public holidays are required.