Luxury Client Advisor & Brand Ambassador

Bulgari; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

BVLGARI in Singapore is seeking an energetic Client Advisor to join our luxury team. You will act as a brand ambassador, delivering an exciting and memorable experience to customers while maximizing sales opportunities and maintaining exceptional service standards.

You will establish and nurture relationships with existing clients, engage new customers with tailored advice, and manage the sales process with CRM-driven initiatives. After-sales support and ad-hoc duties are also part of the role.

Qualifications

• Knowledge of luxury retail landscape and clienteling.
• Proven ability to drive sales and deliver superior customer service.

Responsibilities

• Establish and develop relationships with existing clients to enhance clienteling experience and increase sales achievement.
• Develop and engage new customers by providing customized advice and introducing them to brand discovery.
• Manage the sales process in line with delivery standards.
• Contribute to store and service KPI achievement and apply all sales procedures and guidelines.
• Perform 1-1 CRM activities as instructed by Store Manager.
• Perform all After Sales service and other ad-hoc duties.

Skills

Luxury retail knowledge

Strong selling skills

Customer-focused

CRM awareness

Job description

BVLGARI in Singapore is seeking an energetic Client Advisor to join our luxury team. You will act as a brand ambassador, delivering an exciting and memorable experience to customers while maximizing sales opportunities and maintaining exceptional service standards.

You will establish and nurture relationships with existing clients, engage new customers with tailored advice, and manage the sales process with CRM-driven initiatives. After-sales support and ad-hoc duties are also part of the role.