[LTA-VS] MANAGER, VEHICLE QUOTA & REGISTRATION

Land Transport Authority; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

The Land Transport Authority (LTA) in Singapore seeks a Manager for Vehicle Quota & Registration operations. In this role, you will oversee daily operations related to vehicle registration and liaise with external parties. You will also manage complex feedback from customers and guide your team in delivering quality results.

The ideal candidate has at least 5 years of operations management experience, with strong writing and analytical skills. Join us to help reshape Singapore’s transport system!

Qualifications

• At least 5 years of operations management experience, with a minimum of 3 years in a managerial capacity.
• Strong writing and presentation skills.
• High cognitive and analytical ability.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Oversee day-to-day operations related to vehicle quota and registration.
• Liaise with external parties and support internal stakeholders.
• Manage complex feedback, complaints, and appeals from customers.
• Guide and assess staff's evaluations.

Skills

Knowledge in any discipline

Operations management experience

Writing and presentation skills

Cognitive and analytical ability

Ability to work independently

Job description

What the role is:

Manager, Vehicle Quota & Registration

What you will be working on:

You will report to the Deputy Director, Vehicle Registration & Quota, and oversee the day-to-day operations of all matters related to the vehicle quota and registration of motor vehicles, including e-scooters, in Singapore.

You will conduct regular reviews of operational policies and vehicle schemes, and formulate strategies for the effective implementation of works relating to the bidding and allocation of Certificates of Entitlement, vehicle ownership and registration, collection of vehicle taxes and fees, refunds and schemes, and vehicle registration numbers.

You will need to liaise with representatives from external parties and support internal stakeholders on matters pertaining to vehicle quota and registration.

You must be able to manage complex feedback, complaints, and appeals from customers, and guide and assess staff's evaluations on such issues. This includes providing advice to the public and external agencies on vehicle quota and registration matters and schemes.

You will be expected to manage your team's performance and ensure quality deliverables by guiding staff with their assigned tasks, reviewing their performance, and identifying their training needs.

What we are looking for:

• Knowledge in any discipline
• At least 5 years of operations management experience, with a minimum of 3 years in a managerial capacity
• Strong writing and presentation skills
• High cognitive and analytical ability
• Ability to work independently and manage multiple tasks in a fast-paced and dynamic operations environment.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.