[LTA-PT] DEPUTY / ASSISTANT MANAGER, TRANSIT OPERATOR PERFORMANCE MANAGEMENT

Land Transport Authority (LTA); Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

The Land Transport Authority (LTA) invites applications for the role of Deputy/Assistant Manager, Transit Operator Performance Management. You will help ensure high reliability and availability of MRT train services by auditing O&M processes and coordinating contractor performance.

The role requires engineering knowledge, strong MS Office skills, and the ability to engage multiple stakeholders. Fresh graduates may apply for senior positions depending on experience.

Qualifications

• Knowledge in Engineering.
• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word); data visualization/analytics tools or RPA is an advantage.
• At least 3 years of design or O&M experience in large-scale infrastructure projects, preferably in the railway industry.
• Ability to engage and manage multiple internal and external stakeholders.
• Self-motivated, astute, meticulous, and resourceful.
• Good communication (oral and written) and presentation skills.
• Familiarity with local railway and building regulations, codes and standards will be an advantage.
• Candidates with very good relevant experience may be considered for more senior positions.
• Those without working experience are welcome to apply.

Responsibilities

• Planning and conducting audits on O&M processes and executions covering the various rail systems to ensure compliance with procedures and contract requirements.
• Managing other contractual matters and O&M issues such as assessment of contract variations/claims, budgeting, and investigation of incidents/service delays.
• Liaising with internal and external stakeholders on issues relating to design review, system interface, testing and commissioning, and emergency exercises.

Skills

Engineering knowledge

MS Office proficiency

Data visualization tools

O&M experience (railway infra)

Stakeholder management

Communication skills

Regulatory familiarity

Railway industry experience

Tools

Data visualization tools

Robotic Process Automation

Job description

[What the role is]

Deputy/Assistant Manager, Transit Operator Performance Management

[What you will be working on]

The Transit Operator Performance Management (TOPM) division is responsible for managing the rail operator’s performance in terms of operations and maintenance of MRT systems, to ensure high reliability and availability of train service. We are looking for a dynamic and motivated individual to join the team and take on the challenge of managing the rail operator’s performance.

You will play a key role in:

1. Planning and conducting audits on Operations and Maintenance (O&M) processes and executions covering the various rail systems (e.g. Rolling Stock, Signalling, Communications, Mechanical and Electrical services, etc) to ensure that the rail operators comply with the correct procedures, work instructions and other relevant contractual requirements;
2. Managing other contractual matters and O&M issues such as assessment of contract variations/ claims, managing contract budget, investigation of incidents/ service delays, etc;
3. Liaising with various internal and external stakeholders on issues pertaining to design review, system interface, testing and commissioning, emergency exercises, etc.

[What we are looking for]

• Knowledge in Engineering.
• Proficient in MS Office (i.e., Excel, Outlook, PowerPoint, Word). Proficiency in data visualisation/ analytics tool, or robotic process automation will be an advantage.
• At least 3 years of design or O&M experience in large-scale infrastructure projects, preferably in the railway industry.
• Ability to engage and manage multiple internal and external stakeholders.
• Self-motivated, astute, meticulous, and resourceful.
• Good communication (both oral and written) as well as presentation skills.
• Familiarity with relevant local railway and building regulations, codes and standards will be an advantage.
• Candidates with very good relevant experience may be considered for more senior positions.
• Those without working experience are welcome to apply.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.