[LPS] Scientific IT Officer (SITO)

Lenovo; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Lenovo in Singapore seeks a Scientific IT Officer (SITO) to manage daily IT support and long-term technology strategy across hardware and software. You will evaluate technologies, run proofs-of-concept, and coordinate projects from ideation to completion.

Requirements include a Bachelor's in IT or CS and 3+ years in endpoint support, with strong problem-solving and teamwork skills in a fast-paced environment. This is a full-time on-site role in Singapore.

Qualifications

• Bachelor's degree in information technology, Computer Science, or related field.
• Minimum 3 years of experience in endpoint support and project handling.
• Strong hands-on technical support experience in Windows/Linux/Mac OS/iPad environments.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Responsibilities

• Plan, deploy and track scientific IT hardware assets and/or software licenses while ensuring compliance with vendor contracts/licensing terms.
• Design, execute and enhance scientific software and hardware asset management processes.
• Manage inventory of scientific IT assets and ensure accurate documentation of changes.
• Manage license compliance audits and respond to requests from software editors.
• Oversee lifecycle and technical support of scientific IT hardware and software from procurement to decommissioning.
• Apply continuous improvement to technology spend strategies.
• Asset Sighting: verify software assets against licensing contracts and inventory checks.
• Project management: coordinate with stakeholders for timely completion with proper documentation.
• IT Support: provide level 2 endpoints support and onboarding/offboarding, OS patching and upgrades.
• Generate reports including compliance and trend analyses.

Skills

Windows

Linux

Mac OS

iPadOS

Troubleshooting

Communication

Education

Bachelor's degree in information technology or computer science

Job description

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Role Summary:

Scientific IT Officer (SITO) is responsible for the daily IT support and long-term strategic management of technology-related hardware and software within the organisation.

The candidate will be involved in project activities such as evaluating and recommending suitable technology and solutions, conducting Proofs-of-Concept (POCs), and coordinating projects from ideation through to completion.

Key Responsibilities:

• Plan, deploy and track scientific IT hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms.
• Design, execute and enhance scientific software and hardware asset management processes.
• Manage inventory of scientific IT assets (Including dependencies and attributes) and ensure that the teams in charge of the tools accurately record modifications, withdrawals, and replacement of existing ones.
• Manage activities concerning license compliance audits and response to requests from software editors.
• Responsible for managing the entire lifecycle and technical support of scientific IT hardware and software models from procurement to decommissioning.
• Apply a continuous improvement approach and recommendation in enhancing the strategies employed in technology spending.
• Asset Sighting Role: Verify Scientific IT software assets with licensing contracts and inventory checks on Scientific IT hardware assets, including initiating re-tracking and corrective actions.
• Project management role: Taking ownership of a end point project or assisting the project manager to coordinate with different stakeholders, ensuring smooth completion of projects with proper documentation.
• IT Support role: Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh, OS patching and upgrading support of entities funded endpoints.
• Generate and distribute various reports, including compliance reports on current scientific IT assets and their status; and perform trend analysis.
• Perform any other assignment/duties as assigned.

Qualifications:

• Bachelor's degree in information technology, Computer Science, or related field.
• Minimum 3 years of experience in endpoint support and project handling.
• Strong hands-on technical support experience in Windows/Linux/Mac OS/iPad environments.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment
• Ability to work as a team and independently with minimum supervision
• Strong communication and writing skills will be an added advantage

Additional Locations:

• Singapore - Central Singapore - Singapore
• Singapore - Central Singapore - SINGAPORE

If you require an accommodation to complete this application, please [e-mail]