Lounge Service Lead – Premium Hospitality & Growth

THE SOUTHBRIDGE HOTEL PTE. LTD.; Singapore; On-site; SGD 31,000 - 36,000; Full time

Benefits offered by this job

Service incentives

Staff meals

Career progression opportunities

Training and development

Employee benefits and staff discounts

Job summary

Lulu’s Lounge in Singapore invites energetic hospitality professionals to join its premium lounge team as a Lounge Server. You will deliver attentive floor service to guests and support seamless operations.

Key duties include supervising front-of-house and bar teams, coordinating reservations, handling guest feedback, and ensuring hygiene and safety standards.

We offer salary SGD 2,800–3,200, service incentives, staff meals, and clear career progression in a refined, guest-centered environment.

Qualifications

• Friendly, well-groomed demeanor.
• Excellent communication and customer service skills.
• Team player with a positive attitude.
• Able to work weekends, public holidays and evening shifts.

Responsibilities

• Serve tables and provide direct floor service to guests as the primary responsibility, ensuring timely, attentive, and professional service.
• Supervise front-of-house and bar teams to maintain service standards, grooming, punctuality, cleanliness, and teamwork.
• Coordinate reservations, table allocations, guest requests, events, and interdepartmental communication.
• Handle guest feedback, complaints, service recovery, and escalations professionally within authorised limits.
• Support stock control, cash handling procedures, sales reporting, staff briefings, and daily operational checklists.
• Ensure compliance with Company policies, licensing requirements, hygiene standards, and workplace safety rules.

Skills

Friendly

Communication

Teamwork

Weekend/evening shifts

Job description

Lulu’s Lounge in Singapore invites energetic hospitality professionals to join its premium lounge team as a Lounge Server. You will deliver attentive floor service to guests and support seamless operations.

Key duties include supervising front-of-house and bar teams, coordinating reservations, handling guest feedback, and ensuring hygiene and safety standards.

We offer salary SGD 2,800–3,200, service incentives, staff meals, and clear career progression in a refined, guest-centered environment.