Logistics Service Coordinator — Customer Experience

CWT INTEGRATED PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

CWT Integrated PTE. LTD. in Singapore is seeking a detail-oriented professional to coordinate job orders and manage customer communications to ensure timely execution and accurate invoicing.

You will collaborate with internal teams, provide management with regular updates, and handle multiple tasks with precision. The role emphasizes timely invoicing, professional communication, and adherence to customer requirements and timelines, supporting a positive team environment and continuous

Qualifications

• Experience coordinating orders and communicating with customers.
• Ability to invoice accurately and timely.
• Strong written and spoken English for customer interactions.

Responsibilities

• Process job orders and coordinate with customers to ensure timely and accurate job execution.
• Prepare and deliver accurate invoices to customers promptly.
• Communicate customer challenges and concerns to management in a timely manner.
• Engage directly with customers via phone, email, or face-to-face to address inquiries and requests.
• Prepare and distribute activity reports required by customers.
• Work effectively as a team member to support shared goals and maintain a positive work environment.
• Manage multiple tasks by prioritizing workload and meeting deadlines without errors.
• Communicate clearly and professionally in both verbal and written forms.

Skills

Order coordination

Customer communication

Invoicing

Job description

CWT Integrated PTE. LTD. in Singapore is seeking a detail-oriented professional to coordinate job orders and manage customer communications to ensure timely execution and accurate invoicing.

You will collaborate with internal teams, provide management with regular updates, and handle multiple tasks with precision. The role emphasizes timely invoicing, professional communication, and adherence to customer requirements and timelines, supporting a positive team environment and continuous