Logistics Operations & Customer Success Coordinator

APM Terminals Gothenburg; Singapore; On-site; SGD 45,000 - 71,000; Full time

Job summary

Maersk is seeking a diligent logistics professional to support order fulfillment and inventory management in a fast-paced environment. You will liaise with customers and operations, coordinate shipments, and generate KPI reports. The role requires strong MS Office skills and experience with WMS/Exceed.

Candidates should hold a Diploma/ Degree in Business/ Administration/ Management or Logistics, with at least 1 year in logistics. A proactive team player mindset is essential for success.

Qualifications

• Diploma/Degree in Business Studies/Administration/Management, Logistics/Transportation or equivalent.
• At least 1 year of relevant working experience in the logistics industry preferred.
• Computer proficiency (MS Office) & Warehouse Management System (WMS) / Exceed System.
• Good verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work as part of a team in a fast paced and pressured environment.

Responsibilities

• Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities.
• Work closely with operations team to provide information/ feedback to customers on operational issues and coordinate with customers to resolve all issues.
• Generate KPIs and transactional reports to internal and external customers on a timely basis.
• Verify vendor invoices and liaise with vendor for any discrepancies.
• Monitor the usage of warehouse supplies and raise POs for replenishment.
• Coordinate urgent order fulfillment with customer, operations and transporter.
• Ensure the accuracy and timely update of system transactions.
• Perform other required duties or tasks when assigned by manager.

Skills

MS Office

WMS / Exceed

Verbal & Written Communication

Team Player

Logistics Knowledge

Education

Diploma/ Degree in Business/ Administration/ Management, Logistics/ Transportation

Job description

Maersk is seeking a diligent logistics professional to support order fulfillment and inventory management in a fast-paced environment. You will liaise with customers and operations, coordinate shipments, and generate KPI reports. The role requires strong MS Office skills and experience with WMS/Exceed.

Candidates should hold a Diploma/ Degree in Business/ Administration/ Management or Logistics, with at least 1 year in logistics. A proactive team player mindset is essential for success.