Logistics Customer Service Coordinator — 5-Day Office Hours

JUST RECRUIT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Benefits offered by this job

5-day work week

Immediate hiring

Regular office hours

Job summary

Nippon Express Singapore is seeking a Customer Service Coordinator to provide frontline support via phone and email, coordinate shipments, prepare import/export documents, monitor clearance and delivery status, and liaise with customers, freight forwarders, carriers and internal teams to ensure smooth order fulfilment.

The role offers a stable full-time schedule, with 5-day office hours and immediate hiring, providing exposure to logistics, inventory operations, and cross-functional

Qualifications

• Good communication and coordination skills.
• Organised and detail-oriented.
• Able to handle documentation accurately.
• Comfortable working with customers and internal teams.
• Responsible and able to work in a fast-paced environment.

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping and import/export documents.
• Monitor shipment clearance and delivery status.
• Coordinate with warehouse and internal teams to ensure smooth order fulfilment.
• Maintain accurate inventory records and report discrepancies.
• Liaise with customers, freight forwarders, carriers and subcontractors.
• Support invoicing and general operational duties.

Skills

Customer service

Communication

Coordination

Documentation

Inventory

Job description

Nippon Express Singapore is seeking a Customer Service Coordinator to provide frontline support via phone and email, coordinate shipments, prepare import/export documents, monitor clearance and delivery status, and liaise with customers, freight forwarders, carriers and internal teams to ensure smooth order fulfilment.

The role offers a stable full-time schedule, with 5-day office hours and immediate hiring, providing exposure to logistics, inventory operations, and cross-functional