Logistics Control Tower Specialist

Dsv Air & Sea SAU; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

DSV – Global transport and logistics is seeking a Logistics Coordinator in Singapore. The role oversees end-to-end logistics coordination, ships daily operations, maintains documentation, and serves as the liaison between customers, suppliers, and 3PLs to meet service levels.

You will monitor import/export processes, prepare reports, and support the Operations team with data-driven improvements, while ensuring compliance with regulations and safety standards.

Qualifications

• Minimum 3 years of warehousing and inventory management experience.
• Proficient in English (reading, writing, speaking, listening).
• Strong interpersonal and communication skills to engage stakeholders at all levels.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Good knowledge of transportation operations (import/export processes preferred).
• Ability to manage multiple stakeholders and vendors effectively.
• Detail-oriented with strong analytical skills and proactive problem solving.

Responsibilities

• Act as a Logistics Control Tower, overseeing end-to-end coordination.
• Plan and manage daily logistics operations to support site requirements.
• Provide administrative support and prepare operational reports.
• Track and monitor import/export shipments and processes.
• Ensure proper documentation governance for submission, filing, and audit purposes.
• Liaison between the company, suppliers, and customers for logistics services.
• Handle customer feedback and escalate internally for action and resolution.
• Arrange with 3rd party transporters for delivery and collection.
• Ensure weekly bulk chemicals stock is within permitted quantities.
• Capacity planning for logistics resources in transportation (land and sea).
• Generate and file documents for delivery purposes.
• Update and compile logistics related reports.
• Export/import cases logged for tracking and traceability.
• Ensure documents are retrievable; submit permits to Tax/Finance timely.
• Adhere to import/export, safety, storage, and environmental regulations.
• Provide administrative support for the Operations department.
• Ensure timely follow-up, booking, and event management with escalation when needed.
• Monitor KPIs and identify continuous improvement opportunities.
• First point of contact for operational issues with customers.
• Track compliance of 3PL providers and carriers.
• Assist in periodic reporting, monthly reviews, and quarterly business reviews.
• Support the account manager to ensure quality metrics, on-time performance, and invoicing accuracy.
• Suggest corrective actions to prevent/address issues.
• Handle other ad-hoc assignments as required.

Education

3+ years warehousing and inventory management experience

Tools

Microsoft Excel

Word

PowerPoint

Job description

DSV – Global transport and logistics is seeking a Logistics Coordinator in Singapore. The role oversees end-to-end logistics coordination, ships daily operations, maintains documentation, and serves as the liaison between customers, suppliers, and 3PLs to meet service levels.

You will monitor import/export processes, prepare reports, and support the Operations team with data-driven improvements, while ensuring compliance with regulations and safety standards.