Lobby Experience Concierge

InterContinental Hotels Group; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Birthday Off

Medical Benefits

Insurance Coverage

Discounts at IHG Restaurants

Job summary

A leading global hospitality company is seeking a Lobby Host for the Hotel Indigo Singapore Katong. This role involves greeting guests, maintaining service standards, and ensuring a personalized experience. Candidates should have strong communication skills and at least one year of experience in customer service. The position also requires familiarity with OPERA PMS and knowledge of local attractions. Competitive salary and benefits are offered, including discounts and growth opportunities.

Qualifications

• 1 year’s experience in guest/customer service.
• Able to read and write English.
• Demonstrated ability to interact positively with customers.

Responsibilities

• Greet and assist guests in a friendly manner.
• Maintain cashier float and daily report accuracy.
• Handle guest complaints and inquiries effectively.

Skills

Communication skills

Customer service

Local knowledge

Problem-solving

Education

GCE 'N/O' Levels or Vocational Certificate in Hotel Administration

Tools

OPERA PMS

Job description

A leading global hospitality company is seeking a Lobby Host for the Hotel Indigo Singapore Katong. This role involves greeting guests, maintaining service standards, and ensuring a personalized experience. Candidates should have strong communication skills and at least one year of experience in customer service. The position also requires familiarity with OPERA PMS and knowledge of local attractions. Competitive salary and benefits are offered, including discounts and growth opportunities.