LMS & Student Records Administrator

BELLS Institute of Higher Learning; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

BELLS Institute of Higher Learning is seeking an Administrative Executive to support the Student Administration Department in maintaining accurate, audit-ready training and assessment records across digital and physical documents.

You will maintain LMS assessment and class-end records, assist with enrolment, attendance and assessment transactions, and support digitalisation and compliance readiness across the department.

Responsibilities

• LMS Assessment & Class-End Record Accountability: Maintain full accountability for LMS assessment and class-end records, ensuring all required digital and physical documents are received, complete and properly accounted for.
• Document Verification & Follow-Up: Review LMS and physical records to identify missing, incomplete or incorrectly submitted documentation and follow up promptly with Training Centres, Trainers, Assessors, Programme Managers and relevant stakeholders.
• Physical Document Collection & Tracking: Monitor the timely return of physical assessment and class-end documents from Training Centres to HQ and maintain accurate tracking of outstanding and received records.
• Document Filing, Archiving & Storage Management: Ensure physical records are properly labelled, sorted, filed, packed and archived, and maintain proper accountability for documents stored at HQ and external/warehouse storage locations.
• Audit & Compliance Readiness: Maintain records in an audit-ready condition and support document retrieval, verification and preparation for internal reviews, compliance checks and external audits.
• Student Enrolment, Attendance & Assessment Support: Assist with learner enrolment, attendance and assessment transactions through TMS, TPGateway and other relevant systems.
• Training Grant & Funding Administration Support: Assist with grant/claim submissions, SkillsFuture Credit-related administration and other applicable funding transactions, including follow-up on outstanding or unsuccessful cases.
• Class-Start & Class-End Administration: Provide operational support for class-start and class-end requirements, including digital attendance, administrative records and required documentation.
• Exception Management & Escalation: Monitor outstanding documentation and administrative cases and elevate prolonged delays, discrepancies, compliance issues or operational risks to the Administration Lead and/or Head of Student Administration.
• Digitalisation & System Enhancement: Support departmental digitalisation, automation and TMS/LMS enhancement initiatives, including system testing and adoption of improved workflows.
• Process Improvement: Identify recurring documentation or operational gaps and recommend practical improvements to strengthen accuracy, accountability, efficiency and audit readiness.
• Departmental & Cross-Functional Support: Work collaboratively with team members and internal stakeholders and perform other Student Administration duties assigned by the Administration Lead and/or Head of Student Administration.

Job description

BELLS Institute of Higher Learning is seeking an Administrative Executive to support the Student Administration Department in maintaining accurate, audit-ready training and assessment records across digital and physical documents.

You will maintain LMS assessment and class-end records, assist with enrolment, attendance and assessment transactions, and support digitalisation and compliance readiness across the department.