Limousine Driver

Marina Bay Sands; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a professional limousine driver to deliver luxury, door-to-door service for guests and VIPs. You will operate premium vehicles, follow Limousine SOPs, maintain immaculate cleanliness, and ensure safety on every journey while representing the brand with a polished demeanor.

The role requires punctuality, familiarity with Singapore roads, and the ability to adapt to guest preferences.

Qualifications

• Must have good customer service and be guest-focused.
• Able to greet guests professionally and address inquiries.
• Maintain vehicle cleanliness and presentable appearance.
• Familiar with Singapore roads and local attractions.
• Able to operate GPS and in-vehicle tech.

Responsibilities

• Perform duties as limousine driver per SOPs.
• Provide excellent service per standards.
• Be punctual 15 minutes before start.
• Meet and greet with an iPad signage if required.
• Coordinate with outsourced vendor for guest arrival/departure.
• Be familiar with hotel services/features and local attractions to respond to guest inquiries.
• Ensure guests’ safety during the journey.
• Provide a smooth and pleasant journey.
• Take the shortest/fastest route unless guest requests otherwise.
• Operate GPS to identify destination routes.
• Proactively provide refined luxury service for guest satisfaction.
• Ensure vehicle interior and exterior are clean and odor-free.

Skills

Customer service

Communication skills

Team player

Multitasking

Reliability

Education

Secondary education

Valid driving license class 3

Private Hire/Vocational License

Defensive Driving Certificate

Singapore Driving License record check

Tools

GPS navigation system

iPad usage

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Perform the duties as a limousine driver according to the Limousine Standard Operating Procedures
• Provide excellent service consistent with the property’s core service standards and brand attributes
• Be punctual for all driving assignments 15 minutes before the commencement of the job
• Perform meet and greet with a Ipad signage for departures and arrivals if required
• Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Ensures guests’ safety during the journey
• Provide a smooth and pleasant journey
• Ferry guests by the shortest and swiftest route unless otherwise requested by guest to use alternative routes
• Be able to operate the GPS guidance system to identify destination routes
• Proactively seek to provide refined luxury service ensuring guest satisfaction
• Ensure all guest amenities in the vehicle are replenished. (E.g. Mineral water, wet towels, newspaper, etc.)
• Ensuring all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)
• Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times
• Performs vehicle checks on vehicles before driving vehicle
• Required to drive vehicles such as but not limited to luxury vehicles and luggage van
• Adhere to company policies, compliance guidelines and procedures
• Be familiar with the Limousine Intergraded System Procedures
• Be familiar with the Limousine Queue System Procedures
• Assists with guests’ luggage for both arrival and departing guests when required at the designated storage room. This includes proper handling, tagging and delivering of luggage within the prescribed time standards
• Assists with transporting guests’ items.
• Cross deployment e.g. Assists with Valet driving duties if necessary
• Performs any other duties and responsibilities as and when assigned by the management

Job Requirements

Education & Certification

• Secondary education preferred
• Posses a valid driving license class 3
• Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational License is an advantage
• Defensive Driving Certificate would be useful
• Produce a copy of the front and back of the valid Singapore Driving License
• Produce the latest Driver Improvement Point System record

Experience

• Experience working in transportation operations is preferred
• Experience working in a service and hospitality industry will be an advantage
• Prior experience in the same capacity is an advantage

Other Prerequisites

• Be service oriented
• Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets and residential areas
• Familiar with all Airport and Ferry terminals in Singapore
• Clean drivers’ track record preferred
• Pleasant personality
• Able to multi-task
• Basic technological skills such as operating iPad, Grid Phone and GPS
• Excellent communication and interpersonal skills
• Be able to load and unload luggage
• Able to identify colors for driving purpose
• Ability to work under pressure and independently
• Be a team player
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.