Lifestyle Concierge: Member Experience & Events

CORDIA PTE. LTD.; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Cordia Pte. Ltd.

in Singapore is seeking a proactive Member Relations professional to greet members, respond to inquiries, and deliver exceptional service that builds lasting relationships. You will manage membership records, reservations, information dissemination, and record keeping, while coordinating with the Lifestyle Producer and Relationship Manager to promote exclusive events and enhance the member experience.

Qualifications

• Experience in customer service, preferably in hospitality.

Responsibilities

• Greet members and respond promptly to inquiries to ensure exceptional service.
• Process new applications, update member records, and maintain confidentiality.
• Inform members about events and promotions via newsletters, invitations, and reminders.
• Assist with reservations, private events, and tailored recommendations.
• Handle member concerns and feedback with professionalism and timeliness.

Skills

Customer service

Hospitality experience

Job description

Cordia Pte. Ltd.

in Singapore is seeking a proactive Member Relations professional to greet members, respond to inquiries, and deliver exceptional service that builds lasting relationships. You will manage membership records, reservations, information dissemination, and record keeping, while coordinating with the Lifestyle Producer and Relationship Manager to promote exclusive events and enhance the member experience.