Life & Health Policy Servicing Specialist

Income Insurance Limited; Singapore; Sur place; SGD 45 000 - 78 000; Plein temps

Résumé du poste

Income Insurance Limited, Singapore, is seeking a candidate to join the Life and Health Operations team within Policy Servicing. The role focuses on servicing transactions for IncomeShield plans and ensuring timely, accurate updates to customer policies.

You will report to the Policy Servicing manager and contribute to improving processes, letters, and work instructions while collaborating across departments.

Qualifications

• Possess a Degree/Diploma or equivalent.
• Experience in life and/or health insurance is advantageous.
• Able to work under tight timelines and pressure.
• Creative problem-solving with a detail-oriented mindset.
• Excellent communication and people skills.

Responsabilités

• Perform health policy servicing transactions such as Change of plan type; Termination; Change payer; Change payment method within the expected turnaround time.
• Prepare letters after performing the above transactions.
• Conduct check on work done by staff on a regular basis.
• Take on projects to improve processes for efficiency.
• Support in company-wide initiatives such as reviewing letters, work instructions, forms, system enhancements.

Connaissances

Degree/Diploma

Communication skills

Teamwork

Pressure handling

Formation

Degree/Diploma or equivalent

Description du poste

Income Insurance Limited, Singapore, is seeking a candidate to join the Life and Health Operations team within Policy Servicing. The role focuses on servicing transactions for IncomeShield plans and ensuring timely, accurate updates to customer policies.

You will report to the Policy Servicing manager and contribute to improving processes, letters, and work instructions while collaborating across departments.