Library Operations & Service Specialist

Singapore University of Social Sciences (SUSS); Singapore; On-site; SGD 26,000 - 34,000; Full time

Job summary

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES (SUSS) seeks a proactive library assistant to support learning, teaching and research by performing daily library operations, shelving, circulation tasks, and simple resource repairs.

You will handle service desk inquiries, inter-library loans, collection maintenance, procurement, and basic cataloguing while gathering usage data. Evening, weekend, and Sunday shifts are required.

Qualifications

• Diploma or equivalent qualification.
• Good communication skills, both spoken and written.
• Ability to work independently and as part of a team.
• Proficiency in MS Office (Word, PowerPoint, Excel).
• Willingness to work in shifts including evenings, weekends and Sundays.

Responsibilities

• Perform day-to-day operations such as opening and closing of the physical library, shelving of books, simple resource repairs, circulation tasks, and handling loan requests and reservations.
• Provide service desk support by answering inquiries on collection, services, circulation, facilities and space.
• Coordinate inter-library loans, monitor external loans, and maintain loan records.
• Ensure library equipment is functioning and maintain tidy library spaces with clear labels and signage.
• Carry out collection maintenance including deselection, stocktaking, shelf-reading, and inventory management.
• Assist with procurement of physical and electronic books, verify holdings and bibliographic information, place orders and process invoices.
• Support basic cataloguing and processing of library resources.
• Collect and compile collection usage data and monitor the library email account.

Skills

Customer service

Teamwork

Multitasking

MS Office

Education

Diploma

Job description

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES (SUSS) seeks a proactive library assistant to support learning, teaching and research by performing daily library operations, shelving, circulation tasks, and simple resource repairs.

You will handle service desk inquiries, inter-library loans, collection maintenance, procurement, and basic cataloguing while gathering usage data. Evening, weekend, and Sunday shifts are required.