Learning & Development Manager - AI-Enabled Training

National Council of Social Service; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

National Council of Social Service (NCSS) in Singapore seeks a Manager for the Learning Development/Learning Excellence (LD/LE) team at SSI to translate sector capability needs into learner-centered solutions and apply adult learning principles, contributing to digital and AI-enabled approaches, governance, and quality standards.

You will lead course portfolios, design curricula, review data, pilot digital solutions, and coordinate Adult Educators while partnering with agencies and training

Qualifications

• Three to five years of relevant experience in learning and capability development.
• Ability to lead assigned projects or workstreams and coordinate cross-functional contributors.
• ACLP, DDDLP or equivalent experience preferred; digital learning, project management, evaluation or AI-related fields are advantageous.

Responsibilities

• Analyse capability needs and translate competency and practice requirements into learning outcomes, assessments and activities.
• Design and enhance curricula, learning pathways and capability interventions using adult learning principles.
• Lead assigned course portfolios, projects or workstreams from planning through implementation and evaluation.
• Review learning data and stakeholder feedback to improve programme relevance, quality and transfer.
• Pilot digital and AI-enabled learning solutions in line with governance and quality standards.
• Coordinate engagement and deployment of Adult Educators for programmes and support quality reviews and development initiatives.
• Collaborate with agencies, subject matter experts, Adult Educators and partners to identify needs and co-develop capability solutions.
• Participate in projects, committees and cross-sector initiatives, contributing SSI's perspective and actions.

Skills

Curriculum design

Stakeholder engagement

Digital & AI literacy

Project coordination

Learning analytics

Education

ACLP or DDDLP or equivalent

Tools

LMS

Job description

National Council of Social Service (NCSS) in Singapore seeks a Manager for the Learning Development/Learning Excellence (LD/LE) team at SSI to translate sector capability needs into learner-centered solutions and apply adult learning principles, contributing to digital and AI-enabled approaches, governance, and quality standards.

You will lead course portfolios, design curricula, review data, pilot digital solutions, and coordinate Adult Educators while partnering with agencies and training