Lead Server & Service Team Leader

BADEN SINGAPORE PTE. LTD.; Singapore; Vor Ort; SGD 36.000 - 50.000; Vollzeit

Zusammenfassung

BADEN SINGAPORE PTE. LTD. in Singapore is seeking a waiter supervisor to lead dining room operations and ensure top-tier service.

You will oversee waitstaff, coordinate shifts, maintain service standards, assist in taking and delivering orders, and work closely with kitchen and management to deliver seamless dining experiences. This role emphasizes leadership, training of new hires, and constructive performance feedback to boost guest satisfaction.

Aufgaben

• Oversee and manage the waitstaff, providing guidance and training.
• Ensure customers receive excellent service and address complaints promptly.
• Schedule shifts to ensure adequate coverage during peak times.
• Maintain and enforce service standards and restaurant policies.
• Assist in taking and serving orders with accuracy and timeliness.
• Monitor inventory of service supplies and report shortages.
• Train new hires on service techniques and menu knowledge.
• Evaluate staff performance and provide constructive feedback.
• Collaborate with kitchen and management to ensure smooth operation.

Kenntnisse

Team Leadership

Customer Service

Shift Coordination

Service Standards

Order Management

Inventory Control

Training

Performance Evaluation

Collaboration

Jobbeschreibung

BADEN SINGAPORE PTE. LTD. in Singapore is seeking a waiter supervisor to lead dining room operations and ensure top-tier service.

You will oversee waitstaff, coordinate shifts, maintain service standards, assist in taking and delivering orders, and work closely with kitchen and management to deliver seamless dining experiences. This role emphasizes leadership, training of new hires, and constructive performance feedback to boost guest satisfaction.