Lead Restaurant Operations & Guest Experience

ROSWELL ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

ROS WEL L ENTERPRISE PTE. LTD. in Singapore seeks a capable Restaurant Operations Lead to supervise daily restaurant activities and ensure exceptional guest service. You will coach waitstaff and bartenders to uphold service standards while maintaining a clean, organized dining area.

The role emphasizes leadership, time management, and adherence to food safety, with a strong focus on customer satisfaction and sales growth in a fast-paced setting.

Qualifications

• Demonstrated leadership and communication skills to motivate and manage a restaurant team effectively.
• Ability to perform under pressure with strong time-management skills in a fast-paced environment.
• Proficiency in multitasking and prioritizing tasks with strong attention to detail.
• Knowledge of food safety and hygiene standards to maintain a clean and safe restaurant environment.
• Minimum 1 year experience in a supervisory role within a busy restaurant setting.

Responsibilities

• Oversee daily restaurant operations to ensure prompt, friendly service and a positive guest experience
• Manage and train waiters and bartenders to achieve high performance and service standards
• Resolve customer complaints promptly and professionally to maintain customer satisfaction
• Maintain cleanliness, organization, and proper setup of the restaurant environment at all times
• Manage inventory levels and order supplies to ensure uninterrupted restaurant operations
• Assist management in implementing new initiatives and strategies to increase sales and improve operations

Skills

Leadership

Communication

Time management

Multitasking

Attention to detail

Food safety

Job description

ROS WEL L ENTERPRISE PTE. LTD. in Singapore seeks a capable Restaurant Operations Lead to supervise daily restaurant activities and ensure exceptional guest service. You will coach waitstaff and bartenders to uphold service standards while maintaining a clean, organized dining area.

The role emphasizes leadership, time management, and adherence to food safety, with a strong focus on customer satisfaction and sales growth in a fast-paced setting.