Lead Platform Engineer — Network Operations (Hybrid)

Mastercard Inc.

Singapore

Hybrid

SGD 150,000 - 230,000

Full time

3 days ago

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Job summary

Mastercard Inc. is seeking a Lead Platform Engineer - Network Operations in Singapore.

You will lead complex initiatives, provide advanced technical support for Mastercard’s global network operations, and collaborate across design engineering and operations to ensure scalable data centre networks. The role requires 5+ years in network operations, proficiency in BGP/EIGRP/OSPF, and experience with Cisco/Arista/Aruba/Fortinet/CheckPoint/Palo Alto.

Qualifications

5+ years in network operations and L1/L2 support.
Strong knowledge of BGP, EIGRP, OSPF and OSI troubleshooting.
Operational familiarity with Cisco/Arista/Aruba/Fortinet/CheckPoint/Palo Alto.
Ability to coach, multitask and calmly handle high-severity incidents.
Willingness to work in a 24/7 hybrid global network, including nights and weekends.

Responsibilities

Lead complex initiatives and provide advanced ops support for Mastercard’s operations environment.
Handle moderately complex testing, troubleshooting and documentation.
Develop DR processes with stakeholders to ensure reliable operations and disaster recovery.
Coordinate changes in the operations environment and guide team assignments.
Scale systems via automation and improve reliability and velocity.
Define and review service level objectives with customers and service delivery teams.
Mentor junior staff through training across the team.