Lead Event Services & Banquets Manager

Andaz Singapore; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

Andaz Singapore is seeking an Assistant Manager - Banquet service to support the Event Services team in delivering seamless, guest-centric events. You will help manage guest relations, coordinate with departments, and supervise staff during peak periods to ensure impeccable service and smooth operations.

The role emphasizes strong communication, leadership, and problem-solving skills, with a focus on delivering a distinctive Andaz experience in a vibrant Singapore setting.

Qualifications

• Diploma in Hospitality or Tourism management or equivalent.
• Minimum 1 year of work experience in banquet service or events.
• Excellent communication and customer relations skills.
• Strong problem-solving and guest service orientation.
• Professional demeanor and polished presentation.

Responsibilities

• Assist the Event Services Manager to ensure events run smoothly according to concept statements.
• Provide courteous, professional, and flexible service at all times.
• Handle guest and internal inquiries and resolve issues promptly.
• Be present at events during peak periods to oversee operations.
• Assist with budgeting, scheduling, and coordination with other departments.
• Ensure proper storage and organization of event props and equipment.
• Maintain compliance with hotel and safety policies and regulations.
• Support teams to deliver outstanding guest experiences.

Skills

Communication skills

Customer service

Leadership

Problem solving

Presentation

Education

Diploma in Hospitality or Tourism management

Job description

Andaz Singapore is seeking an Assistant Manager - Banquet service to support the Event Services team in delivering seamless, guest-centric events. You will help manage guest relations, coordinate with departments, and supervise staff during peak periods to ensure impeccable service and smooth operations.

The role emphasizes strong communication, leadership, and problem-solving skills, with a focus on delivering a distinctive Andaz experience in a vibrant Singapore setting.