Assistant Banquet Operations Lead: Guest-Focused Events

Hilton; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Hilton Singapore Orchard is seeking an Assistant Banquet Operations Manager to lead daily banquet operations, ensuring flawless execution and guest satisfaction during peak events. You will collaborate with Kitchen, Housekeeping and other departments to ensure seamless handovers, manage schedules, and drive training and performance improvements across the team.

The role requires 2–4 years of managerial experience in a 4- or 5-star hotel, excellent English, and strong leadership with a

Qualifications

• 2–4 years in a managerial role in a 4/5-star hotel.
• Strong English communication, verbal and written.
• Familiar with hotel computer systems.
• Motivated, adaptable, and able to lead teams.

Responsibilities

• Oversee daily banquet operations and lead during events to ensure flawless execution.
• Coordinate with Kitchen, Housekeeping, Engineering, and Front Office for seamless handovers.
• Address guest feedback and uphold safety and hygiene standards.
• Lead shift briefings, training, and performance appraisals.
• Support revenue forecasting and budgeting alongside the Banquet Manager.

Skills

Leadership & team management

Communication

Planning & scheduling

Guest service excellence

Training & development

Tools

Computer systems

Job description

Hilton Singapore Orchard is seeking an Assistant Banquet Operations Manager to lead daily banquet operations, ensuring flawless execution and guest satisfaction during peak events. You will collaborate with Kitchen, Housekeeping and other departments to ensure seamless handovers, manage schedules, and drive training and performance improvements across the team.

The role requires 2–4 years of managerial experience in a 4- or 5-star hotel, excellent English, and strong leadership with a