Lead Data Scientist, AI & Customer Personalization

Singtel

Singapore

On-site

Confidential

Full time

6 days ago

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Job summary

Singtel is seeking a Lead Data Scientist in the AI & Data Analytics (AIDA) unit to strategize and execute advanced analytics and AI/ML initiatives that shape Singtel’s future. You will lead a team of data scientists, translate business priorities into scalable AI solutions, and partner with stakeholders to deliver measurable outcomes across telco products and services.

You will drive model development, deployment, governance, and experimentation, leveraging Generative AI when beneficial, while

Qualifications

Bachelor or Master’s degree in computer science, mathematics, statistics, or related field.
8+ years of relevant working experience in data science or analytics.
Proven expertise in machine learning, statistical modelling, and AI/ML lifecycle.
Experience with LLMs and Generative AI, including prompt engineering and evaluation.
Strong SQL, Python, Spark, Hadoop/Hive, and Databricks skills.
Data visualization with tools like Power BI.
Familiarity with software engineering practices, testing, and version control.
Experience with cloud platforms (Azure, AWS, GCP) and ML tooling.
Excellent problem solving and communication; able to work in a team.
Leadership and coaching abilities to mentor data scientists.

Responsibilities

Lead and scale large-scale AI and ML programs delivering measurable impact for Singtel SG.
Design and oversee model development, productionization, and governance at scale.
Collaborate with stakeholders to translate analytics into business value.
Drive lifecycle management, monitoring, and continuous improvement of models.
Mentor team members to raise modeling and engineering standards.
Communicate complex analytics clearly to technical and non-technical audiences.