Data Scientist #AIDA

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a Data Scientist within the AI & Data Analytics (AIDA) unit to drive insights, build AI/ML models, and respond to market shifts impacting the business.

You will develop predictive models for network anomalies, customer behavior, and cross-sell opportunities, collaborating with internal teams and external partners to deliver data-driven solutions across Singtel’s product and service offerings.

Responsibilities

• Lead AI/ML initiatives across Singtel's product and service offerings, defining problem statements and architect end-to-end solutions.
• Design, build, and productionize analytical models to enable intelligent decisioning within customer journeys and integrate these models into decision engines.

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

As a Data Scientist within the AI & Data Analytics (AIDA) business unit, you will assume a key role in driving insights discovery and AI/ML model development to predict and respond to market changes and their impact on Singtel’s business. Your work will influence critical decisions across the organization—enabling data-driven strategies that uncover new customer insights, optimize operations, and unlock new revenue streams.

In this role, you will play a leading part in advancing AI initiatives, where AI is used to personalize and scale telco product and service offerings. You will develop predictive models for network anomaly detection, customer behavioral analysis, and cross-sell optimization. This includes close collaboration with internal stakeholders and external partners to co-create data-driven AI/ML solutions.

Make An Impact By

• Lead Data Science Initiatives: Drive AI/ML initiatives supporting Singtel’s product and service offerings by working closely with stakeholders from Network, Enterprise, Sales, Product, and external partners. Define problem statements and architect end-to-end solutions—including the use of Generative AI and LLMs where applicable—to align with strategic objectives, regulatory requirements, and partner needs.
• Model Development & Integration: Design, build, and productionize analytical models that enable intelligent decisioning within customer journeys. Integrate these models into customer-centric decision engines while