Lead, Academic

Nanyang Technological University Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTU Singapore is seeking a Lead, Academic to ensure delivery and continuous improvement of postgraduate academic programmes. You will manage PhD processes, QE and examiner coordination, admissions and scholarships, and research exchange partnerships.

You will also support curriculum development, teaching initiatives, and data-driven planning to drive efficiency and compliance across administrative workflows.

Qualifications

• Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.
• Ability to oversee complex administrative processes and coordinate curriculum development.

Responsibilities

• Oversee PhD-specific academic processes: QE, thesis, reviewer coordination.
• Coordinate QE logistics, reports, and reviewer assignments.
• Attend to academic matters for PhD programme partnerships and joint PhDs.
• Oversee research exchange programmes (e.g., CSC, non-degree).
• Oversee PhD Admissions and Scholarships.
• Support academic matters for joint PhD programmes and institutional partnerships.
• Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking.
• Provide teaching support insights and coordinate faculty engagement initiatives.
• Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students.
• Check on prepared billing for MSc students for each Semester.
• Follow up on Monthly Aging Report for MSc students with outstanding tuition fees.
• Oversee fee waiver appeals process.
• Process WSS students’ claim submission.
• Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for GIEP projections.
• Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency.

Skills

Leadership

Multitasking

Communication

Stakeholder engagement

Process improvement

Event planning

Analytical thinking

Team management

Education

Bachelor’s degree or diploma

Tools

MS Office

Job description

The Lead, Academic is a key leadership role responsible for ensuring the effective delivery and continuous improvement of postgraduate (PG) academic programmes. The role supports the university’s mission to provide high-quality, research-driven education by managing academic processes, coordinating curriculum development, and driving innovation in programme administration. Acting as a bridge between academic leadership, faculty, and administrative systems, the jobholder ensures excellence, compliance, and responsiveness to evolving academic needs.

Key Responsibilities:

PhD Programme & Examination Management & Research Exchange partnerships

• Oversee PhD-specific academic processes: Qualifying Examinations (QE), thesis, reviewer coordination.
• Coordinate QE logistics, reports, and reviewer assignments.
• Attend to academic matters for PhD programme partnerships and joint PhDs.
• Oversee research exchange programmes (e.g., China Scholarship Council (CSC), non-degree).
• Oversee PhD Admissions and Scholarships.

Academic Partnerships & Research Exchange

• Support academic matters for joint PhD programmes and institutional partnerships.
• Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking.

Faculty & Teaching Support

• Provide teaching support insights and coordinate faculty engagement initiatives.
• Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students.

Financial Administration & Billing for Students

• Check on prepared billing for MSc students for each Semester.
• Follow up on Monthly Aging Report for MSc students with outstanding tuition fees.
• Oversee fee waiver appeals process.
• Process WSS students’ claim submission.
• Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for Graduate Intake and Enrolment Planning (GIEP) projections.
• Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency.

Educational Qualification(s)

Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.

Knowledge Required

• Strong background in academic administration, curriculum development, or programme management.
• Familiarity with postgraduate education frameworks and regulatory requirements.
• Big picture of how graduate programmes are derived and the administration to run it smoothly.

Relevant Experience

Minimum 5 years of experience in Student services, with 2 years of supervisory experience.

Skills & Competencies

• MS Office.
• Multi-tasking.
• Ability to lead a team.
• Critical thinking and problem-solving skills.
• Effective communication and organisational skills.
• Excellent organizational, analytical, and stakeholder engagement skills.
• Ability to manage complex processes and drive continuous improvement.
• Event planning and management.

Other Personal Attributes

• Flexible.
• Approachable.
• Helpful.
• Meticulous Team player.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU