Laboratory IT Lead: LIS, Interfaces & NEHR

IGENE LABORATORY PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

iGene Laboratory Pte Ltd is seeking an IT Lead, Laboratory Systems to own LIS, middleware, results portal and NEHR integration within a CAP‑accredited clinical molecular diagnostics lab. This hands‑on role requires working on‑the‑lab floor to build test codes, fix interface errors and train technologists.

You will also oversee the managed‑IT provider for servers, network and end‑user devices, ensuring validated, secure and audit‑ready systems.

Qualifications

• Clinical or diagnostic laboratory experience.
• Minimum 3 years of experience, of which at least 1 year hands‑on in LIS and lab middleware or healthcare application support.
• Hands‑on LIS configuration: test codes, report templates, user management.
• Took part in at least one LIS or lab‑system implementation, migration or major upgrade.
• Proven experience managing multiple IT vendors (LIS, middleware, firewall and network, managed IT services): scoping work, reviewing quotes and contracts, holding vendors to SLAs and escalating until issues are fixed.
• Working knowledge of interface concepts (HL7, ASTM, XML, APIs or flat‑file), SQL queries, Windows, and networking basics.
• Understands clinical data integrity and what a system failure does to testing and reporting.
• Experience writing SOPs and validation documents in a regulated environment with formal change control.
• Clear communicator who can explain IT issues to lab and clinical staff, and push vendors to fix problems.
• Leading IT projects or a small team, or presenting recommendations to senior management.
• Molecular diagnostics or NGS lab environment.
• NEHR onboarding or result submission experience; familiarity with Singapore HCSA, PDPA and MOH cybersecurity requirements.
• Experience with Plato or another clinic management system.
• Direct participation in CAP/ISO 15189 and Singapore MOH audits.
• Disaster recovery planning, backup‑restore testing, or IT risk assessment.
• Scripting or software development for reports, interfaces or automation (Python, PowerShell, SQL).
• Google Workspace administration, basic network and endpoint security.

Responsibilities

• LIS administration end to end: build and maintain test codes, panels, reference ranges and user roles.
• Map and improve end‑to‑end lab workflows in the LIS: order entry, specimen tracking, result validation, report release and external delivery.
• Design and maintain patient report templates, and roll out changes when new tests launch; customize lab reports.
• Manage the LIS vendor: support tickets, SLA tracking, upgrades and patch releases.
• Lead new system implementations, migrations and major upgrades from requirements through validation, go‑live and handover to support.
• Plan and document validation for every LIS change (test plans, test records, sign‑offs) under lab change control.

Job description

iGene Laboratory Pte Ltd is seeking an IT Lead, Laboratory Systems to own LIS, middleware, results portal and NEHR integration within a CAP‑accredited clinical molecular diagnostics lab. This hands‑on role requires working on‑the‑lab floor to build test codes, fix interface errors and train technologists.

You will also oversee the managed‑IT provider for servers, network and end‑user devices, ensuring validated, secure and audit‑ready systems.