L&D Operations Assistant Manager – Digitalisation

Nanyang Technological University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Nanyang Technological University seeks an Assistant Manager to ensure the effective delivery and governance of Learning & Organisational Development (L&OD) operations. You will administer bond deeds and scholarships, coordinate training, manage absentee payroll, and oversee invoicing, claims and charging to Schools.

You will drive automation and digitalisation of learning workflows, working with internal stakeholders to streamline processes, standardise procedures, and maintain audit-ready

Qualifications

• Degree in Administration or Human Resources.
• Knowledge of HR recruitment processes and regulations is advantageous.
• Strong interpersonal and communication skills with stakeholders at various levels.
• Proven ability to manage high-volume transactions with accuracy.
• Experience with HRIS (Workday) and MS Office is an advantage.
• Entry-level candidates are welcome.

Responsibilities

• Provide end-to-end operational support for Learning & Organisational Development (L&OD) activities, including administration of bond deeds and scholarships, training and development coordination, absentee payroll support, and management of invoicing, claims and charging to Schools.
• Ensure accurate, timely and compliant execution of L&OD operational processes in accordance with University policies, service standards and governance requirements, supporting effective utilisation of development resources.
• Drive L&OD automation and digitalisation efforts by partnering with internal stakeholders to streamline learning workflows, reduce manual processing and improve data accuracy and operational efficiency.
• Review, standardise and maintain L&OD processes, Standard Operating Procedures (SOPs) and service controls to ensure consistency, scalability, audit readiness and compliance.
• Serve as a key operational point of contact for Schools, OHR, Finance and Payroll teams, facilitating coordination, resolving operational issues and supporting continuous improvement in L&OD service delivery.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Stakeholder management

Workday proficiency

Education

Degree in Admin or HR

Tools

Workday

Microsoft Office

Job description

Nanyang Technological University seeks an Assistant Manager to ensure the effective delivery and governance of Learning & Organisational Development (L&OD) operations. You will administer bond deeds and scholarships, coordinate training, manage absentee payroll, and oversee invoicing, claims and charging to Schools.

You will drive automation and digitalisation of learning workflows, working with internal stakeholders to streamline processes, standardise procedures, and maintain audit-ready