Knowledge Management Lead: AI-Driven Change & Records

CDA Communicable Diseases Agency; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

CDA Communicable Diseases Agency in Singapore seeks a Senior Manager/Manager to lead Knowledge Management and Records Management operations. You will drive KM frameworks, promote a knowledge culture, and oversee registers, intranet, and digital solutions, collaborating with partners across the organisation to transform information management.

The role requires strong change management, stakeholder engagement, and a proactive, self-driven mindset in a fast-paced government environment.

Qualifications

• At least 2 years of Knowledge Management experience.
• Experience implementing KM systems and change management.
• Familiarity with government records management standards (IM4L).
• Ability to manage multiple stakeholders in a fast-paced environment.
• Strong communication and cross-functional collaboration.

Responsibilities

• Support KM frameworks and processes across CDA.
• Foster knowledge culture and champion KM initiatives.
• Design and maintain knowledge repositories and platforms.
• Oversee records management and mailroom-related processes.
• Coordinate dissemination of policy updates and communications.

Skills

Knowledge Management

Change Management

Stakeholder Engagement

Digital Transformation

AI in KM

Intranet & Collaboration Tools

Tools

ERMS

EMS

Intranet Portals

AI Tools for KM

Job description

CDA Communicable Diseases Agency in Singapore seeks a Senior Manager/Manager to lead Knowledge Management and Records Management operations. You will drive KM frameworks, promote a knowledge culture, and oversee registers, intranet, and digital solutions, collaborating with partners across the organisation to transform information management.

The role requires strong change management, stakeholder engagement, and a proactive, self-driven mindset in a fast-paced government environment.