Knowledge Management Lead — Collaboration & Platforms

Monetary Authority of Singapore (MAS); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Monetary Authority of Singapore (MAS) is seeking a Knowledge Management Officer to support the transition to Whole-of-Government collaboration platforms and related knowledge management initiatives. You will work with business and technology stakeholders to improve how MAS organises, shares and reuses organisational knowledge.

The role focuses on governance, site ownership, content lifecycle management and user adoption across MAS.

Qualifications

• Qualifications in knowledge management, information management or related discipline.
• Experience in knowledge management, information management, change management or content management.
• Experience supporting knowledge sharing, collaboration, or user adoption projects.
• Familiarity with collaboration/productivity platforms (e.g. Microsoft 365, SharePoint) preferred but not essential.
• Strong stakeholder engagement and communication with business and technology teams.
• Strong analytical, organisational and problem-solving skills.

Responsibilities

• Support migration of information to Whole-of-Government collaboration platforms.
• Guide departments on usage, governance, and management of collaboration sites.
• Develop and implement knowledge management initiatives for capture, organisation and reuse.
• Review and improve knowledge management processes and guidance.
• Assist in knowledge capture, transfer and information organisation activities.
• Support communications, training and user engagement to drive tool adoption.
• Gather feedback and identify opportunities to improve knowledge initiatives.

Skills

Knowledge management

Stakeholder engagement

Communication skills

Analytical skills

Change management

Content management

Microsoft 365

SharePoint

Education

Bachelor's degree in knowledge management or information management

Tools

Microsoft 365

SharePoint

Job description

Monetary Authority of Singapore (MAS) is seeking a Knowledge Management Officer to support the transition to Whole-of-Government collaboration platforms and related knowledge management initiatives. You will work with business and technology stakeholders to improve how MAS organises, shares and reuses organisational knowledge.

The role focuses on governance, site ownership, content lifecycle management and user adoption across MAS.