Knowledge & Communications Specialist (Content & KM)

National University of Singapore; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

National University of Singapore invites a creative Knowledge & Communications Executive to lead content creation and design for training materials, guides, videos, and a redesigned staff portal. You’ll plan and produce departmental communications to raise visibility of OLA's services across the University.

Growing in legal operations and knowledge management, you’ll help structure data, reporting, and the department's know-how, with strong support to develop these areas while leveraging your

Qualifications

• Bachelor's degree in Communications, Marketing, Digital Media, Design or related field.
• Strong portfolio demonstrating content creation, design, or digital media work (academic, internship, freelance, or personal projects).
• Strong writing and storytelling ability with eye for visual detail.
• Proficiency in data analysis software (PowerBI, Python, SQL), Microsoft Office, legal tech tools, and web design, animation, and publishing tools (Canva, Adobe Creative Suite, Adobe After Effects, WordPress, Elementor).
• A minor or working knowledge of Data Science, Analytics, Statistics, or Computer Science would be advantageous.
• Strong organisational skills, including managing multiple projects and timelines.
• Excellent interpersonal skills to collaborate with cross-departmental teams.
• Familiarity with AI tools would be an added advantage.

Responsibilities

• Creating and producing engaging content — templates, guidance notes, playbooks, checklists, training decks, videos, and other educational materials.
• Designing and maintaining the visual identity of OLA's content, training materials, and staff portal.
• Producing short-form video and animation content to support legal literacy and training initiatives.
• Planning and producing regular departmental communications (newsletters, updates, campaigns) to raise the profile, reach and influence of OLA.
• Supporting legal counsel on community and relationship-building initiatives across the University.
• Planning and executing legal literacy campaigns and events.
• Supporting the OLA in data management and the production of charts and data visualisation/analyses.
• Coordinating with the Office of Data & Intelligence for additional support.
• Assisting with routine reporting and the updating and closure of legal records on software database.
• Helping build and organise OLA's knowledge base: templates, guidance notes and self-help resources.
• Contributing to process-improvement and automation projects as you build familiarity with the department's tools.

Skills

Content creation

Design instincts

Storytelling

Interpersonal skills

Organisational skills

Strong writing

AI tools familiarity

Collaboration

Education

Bachelor's degree in Communications/Marketing/Digital Media/Design

Data Science / Analytics knowledge a plus

Tools

PowerBI

Python

SQL

Microsoft Office

Canva

Adobe Creative Suite

Adobe After Effects

WordPress

Elementor

Legal tech tools

Job description

National University of Singapore invites a creative Knowledge & Communications Executive to lead content creation and design for training materials, guides, videos, and a redesigned staff portal. You’ll plan and produce departmental communications to raise visibility of OLA's services across the University.

Growing in legal operations and knowledge management, you’ll help structure data, reporting, and the department's know-how, with strong support to develop these areas while leveraging your