Kitchen Team Lead & Guest-Experience Support

InterContinental Hotels Group; Singapore; Hybrid; SGD 20,000 - 33,000; Full time

Job summary

InterContinental Hotels Group in Singapore is seeking a kitchen team member to support the department head with cost controls and ongoing budget monitoring to drive financial performance.

You will direct Kitchen helpers, communicate issues to your supervisor, and ensure safe, hygienic preparation, presentation and storage of dishes.

Daily briefings, training, and adherence to hotel policies will be part of your routine as you uphold guest comfort and service standards.

Responsibilities

• Assist department head with controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Provides direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Communicates politely and display courtesy to guests and internal customers
• Assists with the preparation, presentation, decoration and storage of the following dishes
• Prepares in advance food, beverage, material and equipment needed for the service
• Cleans and re-sets his/her working area
• Implements the hotel and department regulations, policies and procedures including but not limited to:
• House Rules and Regulation
• Health and Safety
• Grooming
• Quality
• Hygiene and Cleanliness
• Performs related duties and special projects as assigned
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

Job description

InterContinental Hotels Group in Singapore is seeking a kitchen team member to support the department head with cost controls and ongoing budget monitoring to drive financial performance.

You will direct Kitchen helpers, communicate issues to your supervisor, and ensure safe, hygienic preparation, presentation and storage of dishes.

Daily briefings, training, and adherence to hotel policies will be part of your routine as you uphold guest comfort and service standards.