Key Account Manager Global Account APAC

Booking Holdings, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Booking.com is seeking a Key Account Manager to manage a portfolio of strategic partners, driving regional and global commercial targets and aligning with product strategies. The role focuses on expanding partnerships, coordinating with cross-functional teams, and upholding Booking.com’s brand credibility across the partner network.

You will advocate the Booking.com BV brand, work with executives, and drive performance improvements through structured partner planning and collaboration with

Qualifications

• 2-3 years of regional key account management experience.
• Strong knowledge of travel and digital industry trends.
• Excellent networking with internal and external stakeholders.
• Understanding of revenue, channel and distribution management.

Responsibilities

• Support strategy and vision for key regional partners.
• Represent Booking.com to partners and coordinate executive involvement.
• Facilitate partner relationship planning and performance reviews.
• Collaborate with internal teams to align commercial objectives.

Skills

Key account mgmt

Regional partnerships

Strategic thinking

Leadership

Networking

Revenue management

Distribution management

Competitive landscape

Travel industry knowledge

Job description

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

The Key Account Manager (KAM) supports the relationship between Booking.com and their designated portfolio of key partners. The main objective of the Key Account Manager is to manage a group of strategic, key, national, regional or ownership & management group partners on a global or regional (APAC) level in order to achieve designated commercial and product targets through the implementation of appropriate and strategic plans. The Key Account Manager maintains and expands relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships. The Key Account Manager supports the business in achievement of the sales quota and is assigned key objectives/metrics relevant to key accounts. The Key Accounts Manager represents the entire range of company solutions to the assigned partners. The job holder enables the partnership account planning cycle and ensures that the client’s needs and expectations are met by the business.

Key Job Responsibilities and Duties:

• Support Booking.com strategy & influencing initiatives and vision for key regional partners.
• Advocate the Booking.com BV brand name and its credibility to key partners.
• Support booking.com product development based on regional knowledge and key partner relationships.
• Communicate the commercial terms between Booking.com and the key partners.
• Coordinate company executive involvement across different stakeholder levels of the customer management.
• Train, consult, monitor, support, and guide internal stakeholders in managing partners in order to optimize and drive their performance.

Qualifications & Skills:

• 2-3 years of experience in a relevant (regional) key account management function;
• Consistent knowledge of digital and travel industry and related trends.
• Strong networking skills in order to connect with different internal and external stakeholders;
• Good knowledge of Revenue, Channel and Distribution Management;
• Strategic thinking;
• Leadership skills;
• Good knowledge of Booking.com competitive landscape;

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.