Commercial Performance Manager

Booking.com (S) Pte Ltd; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Booking.com is seeking a data-driven Global Accounts reporting lead in Singapore. You will drive high-quality reporting on KPI and behavior indicators to monitor performance of Global Accounts, partnering with regional teams to forecast and optimize outcomes.

You will develop and quantify value propositions for partners, lead new projects, and create internal and partner-facing materials. You’ll collaborate with Global Accounts stakeholders across regions and Product teams to ensure alignment

Responsibilities

• Drive delivery of high quality reporting on key KPI's and behavior indicators to monitor performance of our Global Accounts.
• Identify and implement key actionable growth levers to optimize Global Accounts performance
• Implement and monitor Global Accounts forecasting approach.
• Support strategy development and drive execution
• Develop and quantify the value proposition framework for partners together with the regional teams, and drive execution
• Drive collaboration and communication between the 3 regional chains teams
• Monitor internal projects by being the main contact person between Booking.com B.V. and the Regional chains team
• Organize regular check in and follow up points to monitor success and results between regional and central chains teams
• Be one of the gto points for other Booking.com BV departments in Amsterdam for Global Accounts discussions and questions
• Pick up & lead new projects relating to global chains and manage them through to execution and monitoring results
• Create conversation changing partner facing materials / presentations for use by the regional teams
• Create internal facing materials on the Global Accounts Business
• Be one of the key relationship builders for internal stakeholders that are involved in Global Global Accounts
• Coordinate with Global Accounts stakeholders, regional and local chains teams, Compliance, GTM & Product teams

Job description

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Responsibilities

Drive delivery of high quality reporting on key KPI's and behavior indicators to monitor performance of our Global Account

Partners.

• Identify and implement key actionable growth levers to optimize Global Accounts performance
• Implement and monitor Global Accounts forecasting approach.
• Support strategy development and drive execution
• Develop and quantify the value proposition framework for partners together with the regional teams, and drive execution
• Drive collaboration and communication between the 3 regional chains teams
• Monitor internal projects by being the main contact person between Booking.com B.V. and the Regional chains team
• Organize regular check in and follow up points to monitor success and results between regional and central chains teams
• Be one of the gto points for other Booking.com BV departments in Amsterdam for Global Accounts discussions and questions
• Pick up & lead new projects relating to global chains and manage them through to execution and monitoring results
• Create conversation changing partner facing materials / presentations for use by the regional teams
• Create internal facing materials on the Global Accounts Business
• Be one of the key relationship builders for internal stakeholders that are involved in Global Global Accounts

Communication Stakeholder

• Global Accounts
• Regional and local chains teams
• Compliance
• GTM & Product teams

Benefits & Perks - Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Diversity, Equity and Inclusion (DEI) at Booking.com

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.