Key Account Manager

WOW STAFFING; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

WOW STAFFING in Singapore is seeking an Account Manager to manage and grow relationships with key accounts. You will act as the primary contact for assigned clients, develop strategic account plans, and drive revenue growth while collaborating with sales, marketing, and operations teams.

The role involves regular business reviews, contract negotiations, and ensuring high customer satisfaction. You will monitor trends and opportunities to expand business relationships with clients.

Responsibilities

• Manage and develop relationships with key accounts and strategic clients.
• Act as the main point of contact for assigned customers.
• Identify opportunities to grow revenue, increase account penetration, and expand business relationships.
• Develop account plans and strategies to achieve sales and growth targets.
• Conduct regular business reviews and present performance updates to clients and internal stakeholders.
• Negotiate commercial terms, pricing, contracts, and agreements.
• Collaborate with internal teams such as sales, marketing, operations, and supply chain to meet client requirements.
• Monitor sales performance, forecasts, market trends, and competitor activities.
• Resolve client issues and ensure a high level of customer satisfaction.
• Identify cross-selling and upselling opportunities.

Job description

Key Responsibilities

• Manage and develop relationships with key accounts and strategic clients.
• Act as the main point of contact for assigned customers.
• Identify opportunities to grow revenue, increase account penetration, and expand business relationships.
• Develop account plans and strategies to achieve sales and growth targets.
• Conduct regular business reviews and present performance updates to clients and internal stakeholders.
• Negotiate commercial terms, pricing, contracts, and agreements.
• Collaborate with internal teams such as sales, marketing, operations, and supply chain to meet client requirements.
• Monitor sales performance, forecasts, market trends, and competitor activities.
• Resolve client issues and ensure a high level of customer satisfaction.
• Identify cross-selling and upselling opportunities.