Key Account Executive/Supply Chain/5 days week/East/Max $4K+AWS

CAREER TREND PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

CAREER TREND PTE. LTD. in Singapore is seeking a capable Client Account Services professional to coordinate daily client requirements and ensure high-quality service delivery.

You will collaborate with cross-functional teams to meet operational needs and resolve issues promptly. Responsibilities include responding to inquiries, advising on delivery schedules and inventory availability, and preparing weekly and monthly business reports for management and clients.

Qualifications

• Minimum Diploma or equivalent required.
• At least 3 years of client account service and order management experience.
• Strong interpersonal skills across functions.
• Strong analytical and problem-solving skills.
• Good negotiation and communication skills.
• Detail-oriented with large data set handling.

Responsibilities

• Coordinate all aspects of client business requirements daily to deliver consistent service levels
• Respond to client enquiries on order status, quotations, and shipping information
• Advise clients on delivery schedules and inventory availability
• Follow up to resolve client issues and ensure satisfaction
• Collaborate with cross-functional teams to meet client requirements and manage expectations
• Prepare and deliver business reports weekly and monthly to management and clients

Skills

Client servicing

Order management

Cross-functional collaboration

Analytical thinking

Negotiation

Communication

Time management

Education

Diploma or equivalent

Job description

You will coordinate day-to-day client business requirements to ensure consistent, high-quality service delivery. You will collaborate with cross-functional teams to meet operational needs, resolve issues promptly, and drive continuous process improvements that support business growth.

• Coordinate all aspects of client business requirements daily to deliver consistent and high service levels
• Respond accurately and timely to client enquiries regarding order status, quotations, and shipping information
• Advise clients on delivery schedules and inventory availability
• Proactively follow up to resolve client issues and ensure customer satisfaction
• Collaborate with cross-functional teams to meet client operational requirements and manage expectations effectively
• Prepare and deliver business reports to management and clients on a weekly and monthly basis

Requirements

• Minimum Diploma or equivalent
• At least 3 years of experience in client account service and order management
• Able to manage time effectively and build strong interpersonal relationships across functions
• Strong analytical and problem-solving skills
• Good negotiation skills to support client interactions and issue resolution
• Proficient verbal and written communication skills for clear client and team engagement
• High accuracy and attention to detail when working with large data sets.