Key Account Manager
5 Working Days, Monday - Friday
9am to 5.30pm
Working location: Office at Eunos + customer site
Salary: Basic $5000 - $6000 + AWS + Incentive (depends on performance) + phone headset
If have own vehicle (for customer visit), will be given transport allowance; if don't have own vehicle will be given cab card.
The company specialize in distributing Maintenance, Repair, and Operations (MRO) products, safety equipment (PPE), and cleanroom consumables.
Requirements
- Bachelor's degree in Business Administration, Supply Chain Management or related discipline
- Prefers oil and gas industry background.
- Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers
- Understanding of financial concepts such as EBIT and working capital
- Must be at customer site (mostly at west area) often daily or 3-4 days per week.
Job scopes
- Providing customers with solutions tailored to their requirements using your experience and technical knowledge to respond to enquiries and request for quotations.
- Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.
- Develop and deliver Key Account Management Plans to improve short-term and long term EBIT and working capital.
- Own, monitor and drive customer's service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.
- Be accountable for the smooth daily operations and updated selling prices associated with your customers.
- Be the 'change agent' who drives margin improvement projects and commercial outcomes for your customer accounts.
- Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
- Identify and secure new opportunities within your customer accounts.
- Partner with the internal teams to ensure world class customer service is achieved and your team always represents the company brand to the highest level.
- Ensure compliance with company's sales policies and procedures.