Junior Manager – Application Support

Apar Technologies Private Limited; Singapore; On-site; SGD 120,000 - 150,000; Part time

Job summary

Apar Technologies Private Limited in Singapore is seeking a Junior Manager – Application Support to own end-to-end delivery of IT enhancements and bug fixes, acting as the primary client SPOC and coordinating releases. You will lead a small BAU team, manage incidents, and drive governance across projects, ensuring timely updates to senior leadership.

Ideal candidates bring 4+ years in PM/Delivery/Client Operations, strong communication, and leadership skills to maintain high client satisfaction

Qualifications

• 4+ years of experience in Project Management, Delivery Management, or Client Operations within IT environments.

Responsibilities

• Own end-to-end delivery of enhancements and bug fixes, from requirements gathering through SIT and production deployment.
• Act as the primary client SPOC, managing communications, status updates, issue resolution, and stakeholder expectations.
• Plan and coordinate production releases, including release planning, deployment coordination, and post-production validation.
• Lead a 5-person BAU support team, managing workload, ticket queues, priorities, escalations, and daily operations.
• Monitor and manage incidents, coordinate resolutions, and participate in daily/DSR operational calls.
• Drive project governance covering resource planning, prioritization, risks, timelines, dependencies, and delivery tracking.
• Represent projects in weekly/bi-weekly client governance meetings and manage stakeholder communications.
• Prepare weekly progress, operational, and escalation reports for senior management and leadership teams.

Skills

Project Management

Delivery Management

Client Operations

Stakeholder Management

Communication

Leadership

Job description

Openings for Junior Manager – Application Support

Work Location: Singapore

Job Type: 12 Months contract – Extendable

JD:

• 4+ years of experience in Project Management, Delivery Management, or Client Operations within IT environments.
• Own end-to-end delivery of enhancements and bug fixes, from requirements gathering through SIT and production deployment.
• Act as the primary client SPOC, managing communications, status updates, issue resolution, and stakeholder expectations.
• Plan and coordinate production releases, including release planning, deployment coordination, and post-production validation.
• Lead a 5-person BAU support team, managing workload, ticket queues, priorities, escalations, and daily operations.
• Monitor and manage incidents, coordinate resolutions, and participate in daily/DSR operational calls.
• Drive project governance covering resource planning, prioritization, risks, timelines, dependencies, and delivery tracking.
• Represent projects in weekly/bi-weekly client governance meetings and manage stakeholder communications.
• Prepare weekly progress, operational, and escalation reports for senior management and leadership teams.
• Strong communication, client management, coordination, and leadership skills required.