Junior IT Engineer — Flexible Hours, Global IT Support

Funding Societies | Modalku Group; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible paid vacations

Flexible working

Medical benefits

Mental health & wellness

Company laptop & tools

Job summary

Funding Societies | Modalku Group in Singapore is seeking a Junior IT Engineer to join our IT & Information Security team and provide reliable support to employees across the region. You will configure devices, support onboarding/offboarding, manage tickets, and help maintain IT assets while learning automation and AI tools to improve efficiency and security compliance in a fast-paced fintech environment.

Ideal candidates have a degree in CS/IT, 2–3 years in a similar role, knowledge of Google

Qualifications

• A degree in Computer Science, Information Technology (IT), or related fields.
• 2-3 years of experience in a similar role (fresh graduates with strong internship experience may also be considered).
• Basic knowledge of Google Workspace, JumpCloud (or similar directory/authentication tools), remote support and administration, Windows & macOS, iOS & Android OS.
• Some exposure to computer networks, network administration, IT hardware, and software installation.

Responsibilities

• Configure and deploy desktops/laptops/mobile devices for employees under guidance from senior team members.
• Support user on-boarding and off-boarding processes and help identify ways to improve the experience.
• Provide first-line support and troubleshooting for endpoints, network devices, and peripheral issues.
• Support awareness training sessions for users.
• Provide first- and second-tier technical support for user access enquiries.
• Actively manage tickets and participate in project meetings/audits/inspections.
• Help build, maintain, and update the inventory of IT assets.
• Support regional IT infrastructure needs across multiple locations as directed.
• Assist with operations and requests related to directory and authentication systems.
• Help ensure company-issued laptops comply with baseline standards (patches, configurations, etc.).
• Support periodic audits on user access to systems.
• Assist in documenting and improving IT support procedures and checklists.
• Assist in creating, modifying, and troubleshooting Jira Project boards.
• Participate in ongoing and new projects within the IT team.
• Learn to write basic scripts to help automate repetitive tasks under guidance.
• Help monitor automation systems and support regular maintenance activities.
• Explore and use AI tools to improve support efficiency, streamline troubleshooting, and enhance documentation and knowledge sharing.

Skills

Self-starter

Communication

Interpersonal skills

Analytical thinking

Ability to multitask

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Google Workspace

JumpCloud

Windows

macOS

iOS

Android OS

Job description

Funding Societies | Modalku Group in Singapore is seeking a Junior IT Engineer to join our IT & Information Security team and provide reliable support to employees across the region. You will configure devices, support onboarding/offboarding, manage tickets, and help maintain IT assets while learning automation and AI tools to improve efficiency and security compliance in a fast-paced fintech environment.

Ideal candidates have a degree in CS/IT, 2–3 years in a similar role, knowledge of Google