Junior IT Engineer — Flexible IT Support & Automation

Funding Societies Pte Ltd.; Singapore; Hybrid; SGD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible vacation

Flexible working

Medical benefits

Mental health & wellness

Company laptop & tech support

Job summary

Funding Societies Pte Ltd is seeking a Junior IT Engineer to join the IT & Information Security Team in Singapore. You will support end-user devices, onboarding/offboarding, and first- to second-line tech support while helping to improve user experience and IT processes.

You will participate in IT operations across locations, assist with directory/authentication systems, and contribute to automation and AI initiatives to boost efficiency and documentation quality.

Qualifications

• A degree in Computer Science, IT, or related field.
• 2-3 years of experience in a similar role (fresh graduates with strong internship experience may also be considered).
• Basic knowledge of Google Workspace, JumpCloud (or similar directory/authentication tools), remote support and administration, Windows & macOS, iOS & Android OS.
• Some exposure to computer networks, network administration, IT hardware, and software installation.
• Self-starter with a willingness to learn and work with different functional groups across the organization.
• Good problem-solving, communication, and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Good analytical and critical thinking skills, with an interest in using data to support recommendations.

Responsibilities

• Configure and deploy desktops/laptops/mobile devices for employees under guidance from senior team members.
• Support user on-boarding and off-boarding processes and help identify ways to improve the experience.
• Provide first-line support and troubleshooting for endpoints, network devices, and peripheral issues.
• Support awareness training sessions for users.
• Provide first- and second-tier technical support for user access enquiries.
• Actively manage tickets and participate in project meetings/audits/inspections.
• Help build, maintain, and update the inventory of IT assets.
• Support regional IT infrastructure needs across multiple locations as directed.
• Assist with operations and requests related to directory and authentication systems.
• Help ensure company-issued laptops comply with baseline standards (patches, configurations, etc.).
• Support periodic audits on user access to systems.
• Assist in documenting and improving IT support procedures and checklists.
• Assist in creating, modifying, and troubleshooting Jira Project boards.
• Participate in ongoing and new projects within the IT team.
• Learn to write basic scripts to help automate repetitive tasks under guidance.
• Help monitor automation systems and support regular maintenance activities.
• Explore and use AI tools to improve support efficiency, streamline troubleshooting, and enhance documentation and knowledge sharing.

Skills

Problem-solving

Communication

Interpersonal skills

Multitasking

Willingness to learn

Education

Bachelor's degree in Computer Science or IT

Tools

Google Workspace

JumpCloud

Remote support

Windows

macOS

iOS

Android OS

Job description

Funding Societies Pte Ltd is seeking a Junior IT Engineer to join the IT & Information Security Team in Singapore. You will support end-user devices, onboarding/offboarding, and first- to second-line tech support while helping to improve user experience and IT processes.

You will participate in IT operations across locations, assist with directory/authentication systems, and contribute to automation and AI initiatives to boost efficiency and documentation quality.