Junior Customer Service Manager

Modispaces; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A family-run real estate company in Singapore is seeking a dedicated team member responsible for documenting property-related information and managing customer communications. You will create dashboards for sales tracking, capture leads, and provide administrative support. Join a team committed to exceptional service and efficiency in a unique family business environment.

Qualifications

• Experience in managing communication channels effectively.
• Proficient in creating custom dashboards for tracking.
• Ability to consolidate leads into a centralized system.

Responsibilities

• Document all property-related information and liaise with customers.
• Manage communication channels with the sales team and prospects.
• Handle reception duties and provide administrative support.

Skills

Documentation skills

Communication skills

Dashboard creation

Lead capturing

Administrative support

Job description

As a member of our team at Modispaces, you will be responsible for documenting all property-related information and liaising with customers for documentation purposes. You will play a key role in managing communication channels and enhancing efficiency with the sales team and prospects.Your duties will include creating custom dashboards for sales agents and directors to monitor pending meetings and tasks, enabling them to prioritize high-quality leads effectively. Additionally, you will be tasked with capturing leads from various online and offline channels and consolidating them into a centralized system.Furthermore, you will be expected to handle reception duties and provide administrative support as needed. At Modispaces, we take pride in being a family-run company, where the chain of command is managed by direct family members. This unique structure ensures consistency, integrity, and efficient project handling across all levels of the organization.Our experienced senior family members lead each vertical within the company, supported by the next generation, enabling us to manage diverse projects with ease. Direct supervision by motivated family members allows us to uphold stringent quality control standards, reducing the reliance on external employees and contractors. Join us at Modispaces and be part of a team dedicated to delivering exceptional service in the real estate industry.,

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