Client Onboarding Administrator

KENSINGTON TRUST SINGAPORE LIMITED; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Professional Growth

Competitive pay

Hybrid work

Job summary

Kensington Trust Singapore Limited is seeking a Client Onboarding Administrator to support onboarding activities for new clients and intermediaries. You will coordinate documentation, manage onboarding files, and ensure accuracy and regulatory compliance while collaborating with the Client Relationship department and the Director, Head of Client Relationship.

This role requires attention to detail and the ability to thrive in a fast-paced environment, with a focus on delivering high-standard

Qualifications

• 1–2 years of experience in financial or corporate services onboarding or client due diligence roles.
• Basic understanding of KYC, AML and regulatory requirements.
• Diploma or higher education is preferred for this role.

Responsibilities

• Collaborate with internal teams to deliver client onboarding requirements and ensure a positive client experience.
• Set up, manage, and maintain onboarding files, trackers, and status reports.
• Track and drive timely follow-up on onboarding action items and outstanding matters.
• Liaise with compliance team on KYC, AML, and regulatory requirements.
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements.
• Review onboarding documentation for completeness, accuracy, and regulatory compliance.
• Prepare and coordinate documentation for new business approval processes.
• Coordinate onboarding across cross-functional teams for a smooth process.
• Identify high-risk or complex onboarding cases and escalate when necessary.

Skills

Organised

Self-motivated

Strong communication

Education

Diploma or higher

Job description

[Your Next Opportunity]

We are looking for a motivated and detail-oriented Client Onboarding Administrator who will work closely with the Client Relationship department and the Director, Head of Client Relationship to support the onboarding activities of new clients and intermediaries. In this role, you will assist in coordinating the onboarding process, ensuring that client information and documentation are collected, reviewed, and processed accurately and in a timely manner.

You will work closely with internal teams to support a smooth onboarding experience. This role is ideal for someone who thrives in a fast-paced environment, attentive to detail, committed to delivering a high standard of client service while ensuring compliance with regulatory requirements.

[Your Role and Responsibilities]

• Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience
• Setup, manage, and maintain new business onboarding files, trackers, and status reports
• Track and drive timely follow up on onboarding action items and outstanding matters
• Liaise with compliance team on KYC, AML, and regulatory requirements
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner
• Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards
• Prepare and coordinate documentation for new business approval processes
• Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams
• Identify and escape high-risk or complex onboarding cases where necessary

[What We Are Looking For]

[Education]

• Diploma and above

[Skills and Experience]

• At least 1 to 2 years of experience in the financial or corporate services industry in client due diligence or onboarding administrative roles. Experienced candidates will be considered for a Senior Client Onboarding Administrator role and compensation will commensurate accordingly
• Basic understanding of KYC, AML, and client due diligence is preferred

[Traits]

• Organised: Effectively manage multiple tasks, prioritise workload, ensure accuracy, and follow through on responsibilities in a fast-paced environment
• Self-Motivated: Resilient under pressure, able to work both independently and collaboratively, taking ownership while meeting deadlines
• Strong Communication: Clear written and verbal communication

[What We Offer]

• Professional Growth – We value commitment and provide opportunities for professional development, industry exposure and professional memberships
• Competitive Compensation – Structured salary package with annual reviews, discretionary performance bonuses and a fixed bonus
• Flexible Work – Hybrid model with remote options giving you autonomy while ensuring productivity

We regret to inform you that only shortlisted candidates will be notified.