Junior Application Support (Singaporean Only)

PERCEPT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Percept Solutions is seeking talented individuals to join our banking operations support team. The role focuses on providing L2 Java-based application support, troubleshooting incidents, and ensuring SLAs are met.

You will work with business users and technical teams, run basic SQL queries, assist with deployments, and document fixes in the knowledge base. Prior experience in Java/J2EE and databases is preferred.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 2–3 years hands-on Java/J2EE app support or development.
• Basic understanding of Java, Spring, REST APIs and web services.
• Good knowledge of Oracle/MySQL and SQL.
• Experience with Linux/Unix commands and shell scripting.
• Good verbal and written communication skills.

Responsibilities

• Provide L2 application support for Java-based applications used in banking operations.
• Troubleshoot and resolve application issues within SLAs.
• Collaborate with business users and technical teams to resolve incidents.
• Perform basic SQL queries to investigate data-related issues.
• Document recurring issues and workarounds in the knowledge base.
• Support application deployment and change activities during releases.
• Escalate complex issues to senior engineers or development teams.

Skills

Java/J2EE application support

REST APIs

Web services

SQL/relational databases

Linux/Unix commands

Communication skills

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Oracle

MySQL

Linux

Job description

Key Responsibilities

• Provide L2 application support for Java-based applications used in banking operations.
• Troubleshoot and resolve application issues within agreed SLAs.
• Work closely with business users and technical teams to understand and resolve incidents.
• Perform basic SQL queries to investigate data-related issues.
• Document recurring issues and workarounds in the knowledge base.
• Support application deployment and change activities during scheduled releases.
• Escalate complex issues to senior engineers or development teams.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2-3 years of hands-on experience in Java/J2EE application support or development.
• Basic understanding of Java, Spring, REST APIs, and web services.
• Good knowledge of relational databases (e.g., Oracle, MySQL) and SQL.
• Experience with Linux/Unix commands and shell scripting.
• Good verbal and written communication skills.

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.