Application Support Engineer

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

RiDiK, a subsidiary of CLPS, in Singapore, seeks an IT professional for application development coordination and technical project support. You will analyze requirements, coordinate with cross-functional teams, and assist in incident management across the software lifecycle.

The role favors candidates with 2–4 years in development or coordination, familiarity with Linux/Windows environments, and the ability to work with vendors to resolve complex issues.

Qualifications

• 2–4 years in application development or technical project coordination.
• Strong understanding of infrastructure and SDLC.
• Familiarity with ticketing systems and incident management.
• Experience with both Waterfall and Agile models.
• Knowledge of Linux/Windows environments.
• Insurance domain knowledge is an advantage.
• Comfortable speaking English and Mandarin.

Skills

Analytical thinking

Troubleshooting

Problem solving

SQL

Database concepts

API testing (Postman)

Cross-functional collaboration

Linux/Unix basics

Vendor management

English and Mandarin communication

Education

Diploma/Degree in IT/Info Systems

Tools

Postman

Job description

• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of SQL and database concepts.

• Familiarity with API testing tools such as Postman.

• Able to contribute individually and collaborate well with cross-functional team.

• Hands-on experience in Linux, Unix is an added advantage.

• Experience in working with vendors to resolve complex technical issues is an added advantage.

EXPERIENCE

Diploma/Degree holder in Information Technology, Info Systems or equivalent. Comfortable in speaking both English and Mandarin.

• Between 2 - 4 years of Application Development or technical project coordination
• Good understanding of infrastructure and software development life cycle.
• Familiarity with ticketing systems and incident management processes.
• Good understanding of software development life cycle models (both Waterfall and Agile).
• Knowledge of Linux/Windows environments.
• Insurance domain knowledge is an advantage