Java Application Support Engineer

Hong Kong Unison Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Hong Kong Unison Limited in Singapore is seeking an experienced IT Application Support professional to manage end-to-end support for enterprise apps built in Java, Spring Boot, and Angular. You will monitor incidents, ensure availability across environments, and collaborate with business users to provide timely updates.

Responsibilities include capacity management, supporting CI/CD pipelines with Bitbucket, Jenkins, JFrog, JIRA, Confluence, automating tasks with Python and Shell, and tuning

Qualifications

• Good experience in application support, preferably in banking domain.
• Strong experience in Java, Spring Boot, Angular, and cloud-based application support.
• Proficiency in CI/CD tools (Bitbucket, Jenkins, JFrog, JIRA, Confluence).
• Knowledge of Python and Shell scripting for automation.
• Working experience with MariaDB/MySQL and familiarity with Elasticsearch and Grafana.

Responsibilities

• Provide end-to-end support for enterprise applications developed in Java, Spring Boot, and Angular.
• Monitor, troubleshoot, and resolve application and infrastructure issues within SLA timelines.
• Work closely with business users to provide timely updates on incidents, resolutions, and preventive measures.
• Ensure application stability and availability across environments, including production.
• Perform capacity management and proactively recommend scaling and optimization measures.
• Support CI/CD pipelines and deployment processes using tools such as Bitbucket, Jenkins, JFrog, JIRA, and Confluence.
• Develop and maintain automation scripts using Python and Shell scripting for operational efficiency.
• Manage and maintain relational databases including query tuning and data management.

Skills

Java

Spring Boot

Angular

Analytical

Troubleshooting

Tools

Bitbucket

Jenkins

JFrog

JIRA

Confluence

Python

Shell scripting

MariaDB/MySQL

Elasticsearch

Grafana

Job description

• Provide end-to-end support for enterprise applications developed in Java, Spring Boot, and Angular.
• Monitor, troubleshoot, and resolve application and infrastructure issues within SLA timelines.
• Work closely with business users to provide timely updates on incidents, resolutions, and preventive measures.
• Ensure application stability and availability across environments, including production.
• Perform capacity management and proactively recommend scaling and optimization measures.
• Support CI/CD pipelines and deployment processes using tools such as Bitbucket, Jenkins, JFrog, JIRA, and Confluence.
• Develop and maintain automation scripts using Python and Shell scripting for operational efficiency.
• Manage and maintain relational databases (MariaDB, MySQL) including query tuning and data management.
• Utilize Elasticsearch and Grafana for monitoring, analytics, and performance dashboards.
• Ensure compliance with DBS policies and security guidelines during production access and deployments.
• Collaborate with development, infrastructure, and business teams to drive process and system improvements.

Requirements

• Good experience in application support, preferably in banking domain.
• Strong experience in Java, Spring Boot, Angular, and cloud-based application support.
• Proficiency in CI/CD tools (Bitbucket, Jenkins, JFrog, JIRA, Confluence).
• Knowledge of Python and Shell scripting for automation.
• Working experience with MariaDB/MySQL and familiarity with Elasticsearch and Grafana.
• Strong analytical, troubleshooting, and problem-solving skills.

Unison Consulting established in the year 2012 in Singapore. We provide technology consulting, systems implementation, and integrations service to Asia Pacific customers. We help transform enterprise data in actionable insights. Our consultants have wide range of functional expertise within Banking and Financial services spectrum, working closely with clients to anticipate, illuminate and overcome complex business challenges.

Our objective is to be a one-stop solution provider all enterprise business intelligence and data warehousing needs of organizations.

Our mission is to consistently deliver our services to our clients in a cost-effective way without compromising the quality.

Our current clients include - DBS, OCBC, Standard Chartered Bank and Maybank.

Unison Consulting established in the year 2012 in Singapore. We provide technology consulting, systems implementation, and integrations service to Asia Pacific customers. We help transform enterprise data in actionable insights. Our consultants have wide range of functional expertise within Banking and Financial services spectrum, working closely with clients to anticipate, illuminate and overcome complex business challenges.

Our objective is to be a one-stop solution provider all enterprise business intelligence and data warehousing needs of organizations.

Our mission is to consistently deliver our services to our clients in a cost-effective way without compromising the quality.

Our current clients include - DBS, OCBC, Standard Chartered Bank and Maybank.