Japanese Restaurant Kitchen Cooking Staff

THE WAGYU GRILLER PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly CX Award

Weekly Cleanliness Award

Monthly 360-Degree Review Award

Job summary

The Wagyu Griller Pte. Ltd. in Singapore invites applications for a Japanese Restaurant Kitchen Cooking Staff role. You will lead and support the front-of-house team while upholding high service standards and ensuring smooth dining operations.

Responsibilities include coaching team members, handling guest feedback professionally, and collaborating with management to enhance the TWG brand experience. Overtime is managed with built-in provisions and performance bonuses.

Qualifications

• Experience leading and supporting restaurant teams.
• Ability to maintain high service standards and guest focus.
• Proactive problem solving and accountability in daily operations.

Responsibilities

• Leading and supporting the FOH team
• Maintaining consistently high service standards
• Training, coaching, and developing team members
• Observing guests and proactively responding to their needs
• Handling customer feedback and service recovery professionally
• Developing product knowledge and communicating the value of Wagyu and beverages
• Supporting beverage purchasing, inventory control, and cost management
• Improving daily restaurant operations and efficiency
• Contributing to customer satisfaction, repeat visits, and sales growth
• Working closely with management to improve the TWG brand and guest experience

Skills

Team leadership

Customer service

Operations improvement

Cost management

Job description

Japanese Restaurant Kitchen Cooking Staff

Instagram: https://www.instagram.com/the_wagyu_griller

LOCATION & WORKING HOURS

• Location: 107 Killiney Road
• Working Hours: Shift-based, basically 2:30pm - 11:30pm
• Rest Day: Closed on Mondays
• Off Days: 6 days per month
• Weekly Working Hours: 46 hours per week (basis)
• Standard working hours are 44 hours per week.
• For managerial positions, a special arrangement applies in consideration of administrative duties: up to 2 hours per week is included in the monthly salary as built-in overtime.
• Overtime: Any hours beyond the above are calculated at 1.5x

COMPENSATION

• Basic Salary: from S$2,800 per month
• Salary Review: Yes, based on performance and contribution
• Annual Increment: Once a year
• Age-Based Increment: Once a year
• Annual Bonus: Once a year, subject to individual and overall business performance
• Performance Bonus: Available, subject to individual and overall business performance

AWARDS & INCENTIVES

• Weekly CX Award: S$50
• Weekly Cleanliness Award: S$25
• Monthly 360-Degree Review Award: S$300

OUR PHILOSOPHY

At TWG, we are not simply looking for someone to manage the daily restaurant operations. Our philosophy is: \"We are not only serving food - we are creating an experience for our guests.\"

YOUR ROLE

• Leading and supporting the FOH team
• Maintaining consistently high service standards
• Training, coaching, and developing team members
• Observing our guests carefully and proactively responding to their needs
• Handling customer feedback and service recovery professionally
• Developing strong product knowledge and communicating the value and story behind our Wagyu, food, sake, whisky, and other beverages
• Supporting beverage purchasing, inventory control, and cost management
• Improving daily restaurant operations and efficiency
• Contributing to customer satisfaction, repeat visits, and sales growth
• Working closely with management to continuously improve the TWG brand and overall guest experience

THE PEOPLE WE VALUE

We value people who do not simply wait for instructions, but who can identify problems, think independently, propose solutions, and take responsibility for making the restaurant better.

Based on your experience, we believe you could make a strong contribution to the next stage of TWG's growth.