ITSM Intern: Asset Management & Analytics

Network For Electronic Transfers (S); Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

Network For Electronic Transfers (S) is seeking an ITSM Intern to join our IT team in Singapore. You will support ITSM processes, tooling, and reporting, gaining hands-on experience in a professional setting.

The role requires a current IT/CS degree track, basic ITIL knowledge, and familiarity with ServiceNow. Strong analytical and communication skills are essential, along with the ability to work independently or in a team. This full-time internship runs January through June 2027 in Singapore.

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of IT Service Management principles (ITIL).
• Familiarity with ITSM tools (ServiceNow) is a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Able to work independently and as part of a team.
• Available to commence internship January–June 2027, Full time

Responsibilities

• Assist in maintaining accurate records of IT assets in the asset management system.
• Support end-to-end asset lifecycle management: procurement, receiving, deployment, transfer, return and disposal.
• Perform asset inventory checks, audits and reconciliation.
• Assist in tracking software licenses and ensuring compliance with vendor agreements.
• Coordinate with internal stakeholders, vendors, and service desk on asset-related requests and inquiries.
• Participate in IT Asset Management projects and IT Service Management initiatives.
• Provide support for ITSM tools and platforms (e.g., ServiceNow).
• Assist in user training and onboarding for ITSM tools.
• Coordinate, consolidate, and distribute regular reports on ITSM metrics and KPIs.
• Assist in analysis of IT service performance data.

Skills

ITIL v4

Data analysis

Scripting basics

IT infrastructure

ServiceNow familiarity

Microsoft Office

Education

Pursuing degree in IT/CS

Tools

ServiceNow

Microsoft Office

Job description

Network For Electronic Transfers (S) is seeking an ITSM Intern to join our IT team in Singapore. You will support ITSM processes, tooling, and reporting, gaining hands-on experience in a professional setting.

The role requires a current IT/CS degree track, basic ITIL knowledge, and familiarity with ServiceNow. Strong analytical and communication skills are essential, along with the ability to work independently or in a team. This full-time internship runs January through June 2027 in Singapore.