Senior IT Support & Asset Management Engineer - Singapore

Hong Leong Bank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced IT Support Engineer. This role involves overseeing IT asset and lifecycle management, ensuring compliance with risk management guidelines, and providing exceptional service desk support. Candidates should have 5-7 years of IT support experience and a Bachelor's degree in Information Technology. The ideal candidate is proficient in ITSM frameworks and demonstrates a commitment to high service standards. Join us to realize your full potential!

Qualifications

• 5-7 years of experience in IT Support or Operations, preferably in Banking or Financial Services.
• Proficiency in ITSM frameworks (ITIL Certification is a strong plus).
• Strong understanding of MAS TRM Guidelines.

Responsibilities

• Manage the inventory for all user devices and hardware.
• Assist in the procurement and secure disposal of IT assets.
• Act as an escalation point for service requests and incidents.
• Conduct regular health checks on core IT systems.

Skills

ITSM frameworks

Windows/Mac OS

SCCM

Active Directory

Endpoint cybersecurity

MDM solutions

Hardware and software troubleshooting

Education

Bachelor’s Degree in Information Technology

Job description

A leading financial institution in Singapore is seeking an experienced IT Support Engineer. This role involves overseeing IT asset and lifecycle management, ensuring compliance with risk management guidelines, and providing exceptional service desk support. Candidates should have 5-7 years of IT support experience and a Bachelor's degree in Information Technology. The ideal candidate is proficient in ITSM frameworks and demonstrates a commitment to high service standards. Join us to realize your full potential!