IT Systems & Security Manager - Cloud, Vendors & Compliance

Government Technology Agency (GovTech); Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

SGNIC Pte Ltd seeks an experienced professional to oversee the SIM Card Database (SimDB) systems, ensuring security, availability, resilience, and data integrity. You will collaborate with business users, external vendors, and internal teams to drive operational excellence within SGNIC's anti-scam initiative.

You will lead upgrades, incident management, and vendor oversight while managing budgets and procurement related to the SimDB platforms.

Qualifications

• Background in Computer Science, Information Systems, Information Technology, or related.
• Minimum 5 years of working experience.
• Experienced in Cloud computing.
• AWS or Azure certifications or GCC Government Cloud experience advantageous.
• Solid knowledge of IT project management.
• Certifications such as PMP, ITIL would be advantageous.
• Solid knowledge of cybersecurity principles.
• Certifications such as CISSP, CCSP or equivalent would be advantageous.
• Proven ability to manage vendors, budgets and cross-functional teams.

Responsibilities

• Oversee the end-to-end operations and lifecycle of the assigned system(s) to ensure system availability, reliability, resilience, security, performance and scalability.
• Lead system upgrade, integration, change or migration projects.
• Oversee incident, problem and service request management, escalation workflows and SLA adherence.
• Ensure system compliance with policies, standards, procedures and regulations through regular security reviews and risk management; and maintain system documentation for auditability.
• Be the primary technical contact for the assigned system(s).
• Manage vendor, who provides 24/7 L1 Technical Support, and vendors’ service delivery, performance and compliance with requirements, organisation policies & standards and industry best practices.
• Manage the budget and expenditure for the assigned system(s).
• Oversee procurement processes, including tender specifications, evaluation and contract negotiations.

Skills

Cloud computing

IT project management

Cybersecurity principles

Vendor management

Budget management

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Computer Science/Information Technology/Information Systems

AWS Certification

Azure Certification

PMP Certification

ITIL Certification

CISSP Certification

CCSP Certification

Job description

SGNIC Pte Ltd seeks an experienced professional to oversee the SIM Card Database (SimDB) systems, ensuring security, availability, resilience, and data integrity. You will collaborate with business users, external vendors, and internal teams to drive operational excellence within SGNIC's anti-scam initiative.

You will lead upgrades, incident management, and vendor oversight while managing budgets and procurement related to the SimDB platforms.