IT Systems Engineer II — Data Center & Ops (Ang Mo Kio)

Success Human Resource Centre; Singapore; On-site; SGD 46,000 - 55,000; Full time

Benefits offered by this job

Offsite stand-by allowance

Job summary

Success Human Resource Centre Pte Ltd is seeking a proactive IT infrastructure specialist to support Data Center operations in Singapore. The role involves incident verification, onsite resolution, and coordination with engineers to implement changes.

The ideal candidate holds a Diploma in CS/CE or equivalent with 3–5 years of IT infra experience and relevant certifications. Weekend/PH shifts may be required, based in Ang Mo Kio.

Qualifications

• Minimum Diploma in Computer Science, Computer Engineering or equivalent.
• 3–5 years of relevant IT infrastructure operation experience.
• Preferably Microsoft Certification and/or ITIL certification.
• Knowledge of Linux/Unix, Active Directory/DNS, and Microsoft Azure Stack is advantageous.

Responsibilities

• Provide support for Data Center operations.
• Verify, isolate, and provision temporary workarounds for incidents.
• Resolve incidents onsite; escalate unresolved issues to engineers.
• Report escalations to Project Manager and generate necessary records.
• Introduce and integrate new technologies into existing environments.
• Apply OS updates, patches, and configuration changes.
• Manage user accounts, passwords, and access controls.
• Answer technical queries and maintain system configuration.
• Process Service Requests and Change Requests.
• Coordinate with OEM/vendor for technical support.
• Be available to work shifts including weekends and public holidays.

Skills

IT infrastructure operation

Microsoft Certification

ITIL certification

Education

Diploma in Computer Science/Computer Engineering or equivalent

Tools

Microsoft Azure Stack

Commvault Backup and Recovery

Symantec Endpoint Protection

Active Directory

DNS

Linux

Unix

Windows Server 2016-2022

Job description

Success Human Resource Centre Pte Ltd is seeking a proactive IT infrastructure specialist to support Data Center operations in Singapore. The role involves incident verification, onsite resolution, and coordination with engineers to implement changes.

The ideal candidate holds a Diploma in CS/CE or equivalent with 3–5 years of IT infra experience and relevant certifications. Weekend/PH shifts may be required, based in Ang Mo Kio.