IT Support & User Access Administrator

BGC Group Pte Ltd; Singapore; Presencial; SGD 36.000 - 60.000; Jornada completa

Descripción de la vacante

BGC Group Pte Ltd is seeking a meticulous Management Executive Officer to support user administration, system access, and operational processes. The successful candidate will handle timely assistance, manage access requests, and maintain data accuracy across systems.

This role suits highly organized individuals who work well with people, can manage large information volumes, and deliver reliable administrative support across multiple platforms. Strong English and MS Office skills are essential.

Formación

• Diploma or Degree in any discipline is required.
• Strong attention to detail and accuracy.
• People-oriented with good customer service and stakeholder skills.
• Good command of written and spoken English.
• Proficient in Microsoft Office, especially Excel.

Responsabilidades

• Provide Level 1 support to users and respond to enquiries related to internal systems.
• Escalate complex issues to subject matter experts and monitor cases through to resolution.
• Assist users with account creation, modification, and deletion of system access.
• Support User Account Review (UAR) activities and follow up with stakeholders for timely completion.
• Conduct basic onboarding and orientation for new system representatives.
• Maintain and update operational records, databases, and documentation.
• Perform data consolidation, verification, and reporting activities.
• Liaise with stakeholders to clarify requirements and provide administrative support.
• Ensure accurate tracking and closure of user queries and requests.
• Perform any other ad-hoc administrative and operational duties assigned by management.

Conocimientos

Attention to detail

Customer service

Stakeholder management

English proficiency

Microsoft Excel

Educación

Diploma or Degree in any discipline

Herramientas

Microsoft Office

Descripción del empleo

BGC Group Pte Ltd is seeking a meticulous Management Executive Officer to support user administration, system access, and operational processes. The successful candidate will handle timely assistance, manage access requests, and maintain data accuracy across systems.

This role suits highly organized individuals who work well with people, can manage large information volumes, and deliver reliable administrative support across multiple platforms. Strong English and MS Office skills are essential.